Job Description

ATS Euromaster in Cwmbran is hiring an Assistant Centre Manager to join our customer-focused team. This 40 hour per week role (No Sunday shifts!) is the second-in-command leadership position, focused on maintaining excellent customer service and maximizing sales/KPI achievement. You will support the Centre Operations Manager by driving POS development, requiring a leader with a high level of technical skill coupled with essential management qualities.

The Role:

Join our team as an Assistant Centre Manager and help our team to deliver our essential fast-fit services.

Responsibilities will include:

Perform required technical aspects, including the professional fitment of car and van tyres, battery fitment, brake servicing, steering & suspension, vehicle servicing, and diagnostics. Oversee day-to-day operations and manage the centre in the Centre Manager's absence, ensuring safe and efficient technician workflow. Act as the primary representative for the POS, ensuring all team members consistently deliver outstanding customer service. Provide guidance, support, and demonstrate knowledge of our products and services to customers. Strictly adhere to and enforce all Health & Safety procedures and 'life saving rules', ensuring compliance in the workshop. Ensure the workshop is kept tidy, clean, and organised. Assist with office and administrative tasks as required.

Requirements as an Assistant Centre Manager:

A Full UK Driving Licence. A minimum of two years' hands-on experience working with vehicles. Supervisor or proven managerial experience in a similar industry. Strong customer service and IT abilities, including a basic working knowledge of Microsoft, Google, and Point of Sale (POS) systems. An industry-recognised qualification (such as IMI Level 1 or above, or Level 2 or 3 in Light Vehicle Maintenance and Repair) is (Desirable).

Benefits & Perks

:

No Sundays! Competitive Bonus Scheme 33 days' holiday (inclusive of bank holidays) Additional holiday days for long service Michelin Pension Scheme, matched contributions up to 6% of basic salary Income Protection (Critical Illness Cover as a pension member) Life Insurance Enhanced Maternity & Paternity pay Company Sick Pay scheme Refer & Earn Programme Employee Discount Scheme Eyecare - Free Prescription Safety Glasses Employee Assistance Programme Healthcare Cash Plan option Discounts on high street retailers, travel, food and entertainment Uniform and PPE provided In house Technical Training Team
ATS Euromaster strives for a diverse workforce and an inclusive environment where every colleague can thrive. We encourage applications from all individuals, regardless of race, religion, sex, sexual orientation, age, disability, or any other status protected by law. We will aim to make reasonable adjustments to our recruitment process and workplace practices to ensure equal opportunities for all where possible. Can't commit to full-time hours? Let us know -- we may be able to offer part-time flexibility

Job Types: Full-time, Permanent

Pay: 30,902.00 per year

Benefits:

Bereavement leave Company pension Cycle to work scheme Employee discount Employee mentoring programme Employee stock purchase plan Enhanced maternity leave Enhanced paternity leave Free parking Health & wellbeing programme On-site parking Referral programme Store discount
Application question(s):

Do you hold an IMI Level 2 Qualification or above? Do you have any points or disqualifications on your Driving Licence? If so, please state Do you have any unspent criminal convictions/cautions?
Experience:

Automotive service: 2 years (required)
Licence/Certification:

Driving Licence (required)
Work authorisation:

United Kingdom (required)
Work Location: In person