As an Assistant Cleaning Manager, you will be responsible for overseeing 11 sites for one of our prestigious banking client contracts.
This position offers a great opportunity to learn and grow, acting as a strong springboard to progress your career within ISS. We are committed to providing training and development, ensuring you're supported every step of the way as you build your future with us.
You'll manage a large team made up of cleaners, team leaders, and supervisors, ensuring smooth day-to-day operations while addressing any issues that may arise across the locations.
This is a hands-on role that will allow you to develop a broad range of managerial skills in a fast-paced environment.
Your duties will include carrying out site audits, handling timesheet and wage queries, monitoring staffing levels, and arranging any ad hoc deep cleans requested by the client.
You'll be part of a collaborative team that values initiative, professionalism, and continuous improvement.
Key Responsibilities
Support operatives to meet service standards and respond to cleaning requests
Conduct regular checks and cleans in designated areas
Assist with payroll, audits, recruitment, and vetting processes
Follow company and client procedures and security policies
Maintain cleaning assets and ensure storerooms are tidy and organised
Foster good relationships with customers and colleagues
Provide cover for Cluster Manager during absences
Professional and Personal Competencies/Qualifications
Strong leadership and delegation skills essential
Experience handling HR issues and wage-related finance matters
Proven track record managing large teams, ideally in the cleaning sector
Familiarity with IOSH and COSHH desirable but not required
Comfortable overseeing varied operational and administrative tasks
Ability to maintain high standards across multiple sites
Effective communicator with strong team management skills
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it's hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
To find out more about what we do - https://www.uk.issworld.com/
Work Location: In person
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