Job Description

Could you be an Assistant Client Delivery Manager on our client's next big project? Would you like to be involved in a milestone change in the face of the National Lottery - the first in it's 30-year history? If you're looking for a fast-paced role and are able to commit to a 6-month fixed-term contract, starting July 2025 then we'd love to hear from you!


Our mission at Momentum Instore is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world's most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we have been a valued partner to the clients we work with for over 50 years.

Who are we looking for?

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Reporting to the Client Delivery Manager, you will play a key role in supporting them to manage the installation of new National Lottery terminals throughout the UK. Ensuring the project is fully resources, completed on time, to budget and to the client's satisfaction. The role involves working closely with the installation engineers and the wider project team to deliver a first-class installation service.


Previous project management experience is desirable but not essential. What's more important is a desire to succeed, and to do this you must be able to demonstrate high attention to detail, strong problem-solving skills, liaising with installation engineers and retailers, mainly via the phone is an essential part of the role. Key skills for the role include:


Excellent telephone manner, communication and interpersonal skills Attention to detail Excellent organisation skills with the ability to work at pace Comfortable, and confident using Microsoft Office Personable, with the ability to work with others as part of a time and also under own direction

What does my new role look like?

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Working as part of our friendly team in our Head Office in Macclesfield you will help to ensure we deliver work class service to our clients. You will do this by:


Assisting the Client Delivery Manager to provide key information within agreed timescales Provide support and guidance to the field team Ensure all data captured is checked and accurate Ensure that the client's expectations are managed effectively with the aim to always exceed expectations where possible Manage any client/field/office communication effectively and in a timely fashion Ensure Insite (Momentum's proprietary system) and all project-related information are updated and maintain Administer all activities and manage expectations while ensuring all operation objectives are fully achieved

What will I get in return?

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Flexible working with hybrid working from home/the office 31 days' holiday (pro-rata for the duration of the fixed term contract) Celebrate your Birthday the right way with an additional day off - no one should have to work on their Birthday! A great social scene - company days out, festive celebrations, social events etc. A focus on your wellbeing - we look after you, so you can focus on being the best you can be Free parking at the office along with a comfortable, modern working environment Looking after your future with a contributary pension scheme

Our Ethos

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At Momentum Instore, we believe it is our people, fostering relationships which makes us trailblazers in our field. With people at the heart of everything we do, we support each other to deliver outstanding results, continually striving for excellence. We respect different perspectives, creating a culture that is bold, innovative, and continually evolving. Our connections are integral to our success, and we believe in the power of teamwork, empathy, and understanding.


We lead with clarity and purpose, holding ourselves accountable while inspiring others with our creativity, dedication, and pursuit of excellence. Join us and be a part of a team where you can thrive, grow, and make a difference.


If this sounds like you, then we'd love to hear from you!



NO AGENCIES PLEASE.