Job Description

Salary

NS7 28,598 - 30,024

Contractual hours

37

Basis

Full Time

Region

East

Job category/type

IT

Date posted

13/01/2026

Job reference

REQ000378

Assistant Digital Systems Analyst

NS7 28,598 - 30,024, per annum

Permanent, 37 hours per week

Join Our ICT and Digital Services Team!

We're excited to announce a fantastic opportunity to become part of our ICT and Digital Services team as an Assistant Digital Systems Analyst. This new role has been created to strengthen our capacity following the successful migration to a new system in 2025.

As an Assistant Digital Systems Analyst, you'll play a key role in supporting, configuring, and developing the specialist software systems that enable the delivery of social housing services within the Housing Directorate. You'll work closely with internal service users and external suppliers to ensure system reliability, maintain data quality, and uphold compliance with statutory requirements.

What You'll Be Doing

Provide system support for specialist social housing systems in line with agreed Service Level Agreements (SLAs). Monitor and improve data quality, resolving issues promptly. Assist with system configuration and development to enhance business processes and functionality. Create and maintain data reports (primarily using SQL). Keep accurate records across all areas, including support tickets, project documentation, and system manuals. Promote best practice in system use and data quality through training and coaching.



For a full list of responsibilities, please refer to the job description and person specification.

What We're Looking For

Experience supporting business-critical systems, ideally within local government or housing services. A curious mindset with the ability to ask questions and seek solutions. Strong analytical skills, attention to detail, and excellent time management. Clear and confident communication skills, both written and verbal, with the ability to work collaboratively and independently. Proficiency in Microsoft Office products and a background in ICT services.

Why Join Us?

We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace.

We offer:
Enrolment in the career average local government pension scheme. Flexi scheme. Hybrid working. A generous annual leave entitlement that increases with service. Family-friendly benefits. One days' paid volunteering leave. Lifestyle benefits platform. Funded health cash plan. Free car parking
10 a month gym membership at one of our four gyms in the district.

You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan.

For an informal chat or more information, please contact Kristin McIntosh, Digital Solutions Team Leader on 01636 655735.

Free staff parking is valid until 30 June 2026.


As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce.

Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms.

We will not accept CVs from unsolicited recruitment agencies.

Closing Date:

26 January 2026

Interview:

30 January 2026