Job Description

Job number

COO01279

Faculties

Chief Operating Officer (COO) Team

Departments

Sport and Leisure Services

Salary or Salary range

34,487 - 36,434 per annum

Location/campus

South Kensington Campus - On site only

Contract type work pattern

Full time - Open ended

Posting End Date

14 Sep 2025

About the role

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Move Imperial is looking for an Assistant Duty Manager to join the team in their state-of-the-art sports facility, Ethos, based in the heart of South Kensington. This facility serves Imperial students and staff as well as the local community and includes a sports hall, climbing wall, swimming pool, squash courts, state-of-the-art-fitness gym, exercise studio and sports therapy rooms. Further information on this facility can be found at https://www.imperial.ac.uk/ethos/



This is a fantastic opportunity for someone who has leisure industry or lifeguard experience and is ready to take their first step into management. As the Assistant Duty Manager, you will be given the opportunity to take on additional responsibilities while still performing the roles and responsibilities of a Recreation Assistant (lifeguard). As a department we pride ourselves on developing and nurturing talent and see this role as a key starting point to a successful career at Imperial.

What you would be doing

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This is a customer facing role, as such the successful applicant must be ready to communicate with a diverse range of customers and demonstrate a strong commitment towards ensuring excellence in customer service, enhancing the customer experience, and ensuring that all areas work in accordance with Departmental and Imperial requirements and agreed standards.



Please note that all posts are offered on a 5 out of 7-day contract and will require flexibility regarding work patterns. In addition, please see the Person Specification for the essential qualifications and criteria required to fulfil this role which you will need to demonstrate in your application supporting statement.



If you are passionate about delivering excellent customer service, have experience in the leisure industry or as a lifeguard, and are ready to take the next step in your career, we would love to hear from you. Apply today to join our team at Ethos.

What we are looking for

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Current/Valid RLSS National Pool Lifeguard Qualification or equivalent Experience of managing sports activities and/or facilities Experience of working as a Lifeguard Understanding of Equal Opportunities within the context of a student leisure environment Understanding of providing excellent customer service and care Knowledge of Health & Safety Legislation Excellent written and oral communication skills Ability to work on own initiative Be well presented Be flexible and prepared to work unsocial hours if required Ability to direct and supervise Sports Centre users in the safe use of the Centre Required standard of general fitness (you may be asked to complete a NPLQ competency test)

What we can offer you

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The opportunity to grow within a department that values and nurtures talent, and to make an impact through our Physical Activity and Sport Strategy Career development training A company pension scheme A reduced rate in our sports centre Interest-free season ticket/cycle loan schemes The opportunity to continue your career at a world-leading institution Sector-leading salary and remuneration package (including 39 days off a year)

Further information

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If you require any further details on the role please contact: Constantina Tryphonos, Ethos Centre Manager by email on - c.tryphonos@imperial.ac.uk

Closing Date: Midnight on Sunday, 14 September 2025

Available documents

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Attached documents are available under links. Clicking a document link will initialize its download.

Please note that job descriptions are not exhaustive, and you may be asked to take on additional duties that align with the key responsibilities mentioned above.

We reserve the right to close the advert prior to the closing date stated should we receive a high volume of applications. It is therefore advisable that you submit your application as early as possible to avoid disappointment.



If you encounter any technical issues while applying online, please don't hesitate to email us at support.jobs@imperial.ac.uk. We're here to help.

About Imperial

Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.



Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the world's toughest challenges. Whatever your role, your contribution will have a lasting impact.



As a member of our vibrant community of 22,000 students and 8,000 staff, you'll collaborate with passionate minds across nine London campuses and a global network.



This is your chance to help shape the future. We hope you'll join us at Imperial College London.

Our Culture

We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. You can read more about our commitment on our webpages.



Our values are at the root of everything we do and everyone in our community is expected to demonstrate respect, collaboration, excellence, integrity, and innovation.