Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



JLL are currently recruiting an Assistant Facilities Manager for our exciting client site located in the vibrant heart of Paddington, London. This spectacular 262,000 sq ft building, spanning 15 floors, offers an unparalleled work environment designed for innovation and collaboration.



Nestled within the thriving Merchant Square in Paddington Basin, our location provides exceptional connectivity, including immediate access to Paddington Station (National Rail, Underground, Heathrow Express, and Elizabeth Line), making commuting effortless. The surrounding area is a dynamic urban village, offering a diverse array of canalside bars, restaurants, street food markets, and regular events, ensuring a rich and engaging work-life balance.



?The Assistant Facilities Manager (AFM) will assist the Facilities Manager and Estate Manager with the Buildings and Estate to deliver facilities management services to best practice standards defined by Jones Lang LaSalle. The AFM will ensure that the highest standards of management and maintenance of the properties and servicing to the occupiers are provided and will seek direction from the Facilities/Estate Manager(s) and in certain circumstances the Senior Estates Director.

The AFM will report to and seek direction from the Senior Estates Director, taking guidance as appropriate. The AFM will work in a number of "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants.



?Client Service

To understand the Client's objective and instructions in relation to each Property/Estate.



To assist the Facilities & Estate Managers in Client reporting on on-site facilities services.



Facilities Management

To assist in the smooth transition of properties into management and ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities perspective.



To ensure that on-site management of the properties is undertaken in accordance with Jones Lang LaSalle's Facilities Management Best Practice Manual.



Liaises with occupier representatives referring matters upwards only if they cannot be resolved at local level.



To regularly liaise with occupiers and be the principal point of contact for advice and guidance in connection with the day-to-day physical operation of the building(s), in support of the Facilities / Estate Manager(s) of any occupier matters that may influence property valuation/investment.



Both occupier and client contact.



Will be in the call rota to attend the building(s) during emergencies, ensuring that adequate provision is made for emergency and out of hours cover using the JLL out of hours point of contact.



Will be involved in, under the guidance of the Facilities / Estate Managers, the setting and controlling of service charge budgets, quarterly variance reporting and reconciliation to agreed accounting practices.



To assist the Facilities/Estate Managers in the procurement of all supplies and services at the property in accordance with the Jones Lang LaSalle procurement program. This will include the use of accredited Contractors only, usually on the basis of framework agreements, and Jones Lang LaSalle's purchase ordering systems. Monitor contractor performance against agreed standards.



To assist the Facilities/Estate Managers in the estates Social Responsible Management activities.



To assist the Facilities/Estate Managers in the management of the buildings' plant and equipment. Will be responsible for building management systems where appropriate.



Will implement minor works, subject to a predetermined budget, and will control all routine expenditure - under the supervision of the Facilities/Estate Managers.



Help prepare site regulations and issue permits to work for all contractor activities on site.



To maintain, test and implement disaster planning procedures to cover all emergencies. To organise and co-ordinate fire evacuation and bomb drills.



Establish and maintain proper site records in accordance with best practice rules.



Assist in the development and maintenance of occupier handbooks.



To assist in the monitoring of vacant/void property in conjunction with the clients' insurance policy



Visit sites and properties in accordance with the site visit programme issued by the FM.



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.