Job Description

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Description

The Assistant File Handler (AFH) will be assigned to work with a Lead File Handler with a caseload of Hourly Rate Industrial Disease claims including but not limited to NIHL, HAVS, CTS, and other WRULD's in addition to RTA claims involving Tinnitus, Acoustic Shock, Hearing loss, BBPV, PPPD, Orthopaedic, Neurological and Psychological injuries and other CIC cases.



Performing delegated tasks to pursue the progression/resolution of the case in the Complex Disease Litigation Department on fast and multi-track matter cases.###

Key Responsibilities

Carrying out tasks set by the File Handler to include:

Compliance with client SLAs Compliance with court directions and timetables Drafting Court Documents Negotiation Advocacy, including attending telephone hearings Analysis of evidence Client Reporting Instructing and liaising with Counsel/experts Preparation of bundles Completing and updating MI Achieve a chargeable target To ensure compliance with the SRA Standards & Regulations
The above is not a definitive list of possible work which may be provided.

Working Hours

35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch. Primary location for this role is Bolton, Parklands Office.

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Skills, Knowledge and Expertise

Experience of claims handling (either pre litigation or litigated) Understanding of the litigation process Ability to work with and take instruction from a Lead File Handler Motivated to attempt new challenges and develop as a File Handler Awareness of the disease market and legal developments Ability to work to targets and deadlines Attention to detail An understanding of client needs/requirements Adhere to the Keoghs Values

Values

Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;



We are connected

We are Dynamic

We are Innovative

We succeed together

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Benefits

Davies Incentive Plan 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days) Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining. Simply Health Care Cash Plan WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing Death in Service Critical Illness Cover PHI/Income Protection (Private health insurance) Pension Contribution based 5% Employee / 3% Employer Cycle to Work Scheme
Tech Scheme
Season Ticket Loan
Gym Flex
Access to Online Discount Sites Discounted Gourmet Society Membership Discounted Tickets for Merlin Attractions nationwide Discounts at local retail outlets after successfully completing probation
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About Keoghs

Keoghs is the leading provider of legal and claims solutions to insurers, businesses and other suppliers to the insurance sector. We manage more than 1bn worth of insurer claims and resolve in excess of 100,000 claims per year working in partnership with leading insurers, MGAs, brokers, corporates and the public sector.


With more than 50 years' experience we have an in-depth understanding of the insurance claims process, enabling us to contain and lower litigation rates, shorten claims lifecycles and reduce overall claims costs. We combine proven processes, technology and low cost infrastructure with extensive legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

We invest heavily in specialised services, technology and innovation for our insurance clients, and we are the first to launch a true artificial intelligence (AI) insurance lawyer. Through our proprietary AI lawyer, Lauri, we've transformed the claims handling process for low-value personal injury claims; we've reduced claim lifecycles and reduced costs for our clients. Supported by commercial acumen and innovative products, Keoghs leads the way in providing legal solutions to the insurance industry.