Job Description

Job Ref:

CRI3222

Branch:

100 Queen's Gate Hotel London, Curio Collection by Hilton

Location:

100 Queen's Gate Hotel London, Curio Collection by Hilton, London (South West)

Salary/Benefits:

Competitive Salary

Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

03/10/2025

Closing date:

16/11/2025

Crimson Hotels is an independent hotel group dedicated to making every travel experience seamless, relaxing, and memorable. Our properties operate under two major brands, Hilton and IHG, offering trusted, world-class service. All our hotels are proudly Green Key Accredited, reflecting our commitment to sustainability.

Our Values

Our values guide everything we do. We

care

deeply about our people and communities,

empower

each other to grow and succeed, embrace

inclusivity

creating a welcoming environment for all,

innovate

to continuously improve, and remain

sustainable

to protect our future.



Why join Crimson Hotels - We believe great people deserve great perks:


Discounted stays around the world Free meal on duty + unlimited hot drinks Paid day off for your Birthday Team member discounts Health Benefit schemes Employee Assistance Programme and wellbeing initiatives Learning and development opportunities for career progression Recognition and reward schemes

What your day will look like?

You will be Under the general guidance of the Director of Food Beverage, assess, evaluate and ensure that long-term and short-term goals of all Food Beverage and Meetings Events operations are met.



Additionally, you direct and manage all department activities to maximise revenue, profitability and quality goals by developing and executing marketing strategies, up-selling strategies, controlling costs, and by providing quality service and products to guests. All work will be in line with the hotel's guidelines and business plan of 100 Queen's Gate, a CURIO Collection by Hilton's corporate guidelines and service concepts.

What You'll Bring?

Knowledge

Strong understanding of food beverage operations, including menu planning, beverage production, and service standards. Knowledge of market trends, competition, cost management, and local requirements. Awareness of merchandising, promotions, and business planning processes.

Experience

Proven track record in leadership within food beverage or hospitality operations. Experience in financial analysis, reporting, and implementing corrective actions. Involvement in developing and executing business plans to drive sales and service improvements.

Skills Abilities

Excellent leadership and motivational skills to maximise team productivity and satisfaction. Strong analytical skills to review financial and operational reports. Ability to develop strategies that enhance guest experience and operational efficiency. Collaborative approach and ability to work with stakeholders at all levels Effective decision-making and problem-solving abilities.

Personal Attributes

Proactive and improvement focused.

We embrace inclusivity which means creating an environment where we celebrate our differences and everybody's contributions, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief.



Ready to join us? Apply now and let's grow together.


100 Queen's Gate Hotel - London Kensington was the former home of Victorian aristocrat William Alexander which has been stunningly transformed into a luxury hotel. The property embraces the building's heritage and has been lovingly converted from seven Victorian Townhouses, with no two bedrooms within the hotel being the same.



Nestled in the heart of South Kensington, this iconic address is located just steps away from London's most renowned cultural attractions, including the Natural History Museum, Hyde Park, and the Royal Albert Hall.



Guests can drink, dine and unwind in elegant surroundings at their restaurant of choice. Botanica is a light-filled atrium where visitors can enjoy the quintessential British tradition of Afternoon Tea, while ESQ is a stylish bar where resident mixologists craft innovative cocktails served alongside small plates and main meals.

Sustainability

Proudly holding the prestigious Green Key Certification, 100 Queen's Gate Hotel is committed to sustainability and environmentally responsible hospitality.