Job Description

Burnden Park Fitness Academy is hiring for an exciting new position!!

Assistant Gym Manager

Are you a passionate fitness enthusiast with a knack for leadership and operations? Do you thrive in a dynamic environment and love helping people achieve their goals? We're looking for an energetic and dedicated Assistant Gym Manager to join our growing team!

At Burnden Park Fitness Academy, we believe that wellbeing is a journey that encompasses movement, recovery, and community. That's why we've created a space where you can challenge your body in our exciting classes, soothe your soul in our luxurious spa, and refresh your senses in our inviting pool - all while connecting with a supportive and friendly community.

Our vision is to create an environment where everyone feels welcome, supported, and inspired to achieve their fitness goals, no matter how big or small. We're not just selling memberships; we're selling results, confidence, and a healthier lifestyle.

The Role:

As the Assistant Gym Manager, you will play a crucial role in the day-to-day operations and overall success of Burnden Park Fitness Academy. Working closely with the General Manager, you will help lead our team, ensure exceptional member experiences, and contribute to the growth of our facility.

Key Responsibilities:

Member Experience: Ensure high levels of member satisfaction through excellent customer service, addressing inquiries, and resolving issues promptly and professionally.

Team Support & Development: Assist in the training, supervision, and motivation of gym staff (front desk, trainers, cleaners), fostering a positive and productive work environment.

Operational Excellence: Oversee daily operations, including opening/closing procedures, facility cleanliness, equipment maintenance checks, and inventory management.

Sales & Membership: Support membership sales efforts, conduct gym tours, and assist with member onboarding and retention strategies.

Administrative Tasks: Handle various administrative duties such as scheduling, record-keeping, processing payments, and generating reports.

Health & Safety: Ensure compliance with all health and safety regulations, maintaining a safe and clean environment for members and staff.

Community Engagement: Assist in planning and executing gym events, promotions, and community outreach initiatives.

Managing social media engagement

What We're Looking For:

Experience: Previous experience in a supervisory or leadership role within a fitness, retail, or hospitality environment (minimum 2 years preferred).

Fitness Knowledge: A strong understanding of fitness principles, gym equipment, and a genuine passion for health and wellness.

Customer Service Skills: Exceptional interpersonal and communication skills, with a proven ability to build rapport and handle diverse customer needs.

Leadership Potential: Demonstrates initiative, problem-solving abilities, and a willingness to lead by example.

Organizational Skills: Excellent time management and organizational skills, with the ability to multitask and prioritize effectively.

Technical Proficiency: Comfortable using gym management software, POS systems, and general office applications.

Flexibility: Ability to work a flexible schedule, including evenings, weekends, and holidays as required.

Qualifications:

Optional: First Aid, defibrillator Trained, Pool Plant room Course current or willing to obtain

Relevant fitness certifications Optional: Level 2/3 Personal Trainer, Degree in Sports Management or related field is a plus.

What We Offer:

Competitive Salary: Competitive salary based on experience

Benefits:

Free gym membership for you and a family member

Opportunities for professional development and training

Discount on merchandise

Dynamic Work Environment: Be part of a supportive and energetic team dedicated to fitness and member success.

Growth Opportunities: Potential for career advancement within Emerson Group

To Apply:

If you're ready to take the next step in your fitness career and contribute to a thriving gym environment, we want to hear from you!

Job Type: Full-time

Benefits:

Company pension Employee discount On-site parking
Schedule:

Day shift Monday to Friday Night shift Overtime Weekend availability
Work Location: In person

Application deadline: 30/06/2025