Job Description

Job Overview

We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team. The ideal candidate will possess a strong background in the hospitality industry. This role requires exceptional leadership skills, the ability to manage a team effectively, and a passion for delivering outstanding service in a fast-paced environment.

The Assistant General Manager has a broad remit, supporting the General Manager ensure that service standards are met in every area. This is a hands on, floor based, multi-facetted role that requires a high level of attention to detail, effective delegation and great people skills.

Key Responsibilities

Focus on exceptional guest experience from first contact to goodbyes Oversea daily operations, ensuring compliance with safety, hygiene and audit standards Support the GM in driving sales and marketing Help with recruitment and training of new team members Train and develop existing team members, providing feedback and coaching when required Conduct appraisals and reviews Monitor and manage financial metrics to ensure profitability. Assist with forecasting, budgeting, and performance target setting. Maintain top cleanliness, presentation, and atmosphere to meet brand standards. Lead the space in the General Manager's absence.

Requirements

2-3+ years' experience as a manager in the Hospitality Industry. Comfortable working in a fast paced and growing business. Expert at organisation, prioritising, multi-task and meet tight set deadlines. Excellent customer service skills. Commercial awareness. Good knowledge health & safety, food safety and employee relations matters. Excellent interpersonal and communication skills. Problem-solving skills, being able to prioritise and show initiative. Good organisational skills

What we Offer

A salary of 40K - 45K (depending on experience)

Ongoing training and career progression opportunities. Free or discounted access to venue experiences. Collaborative and supportive team culture.
Job Types: Full-time, Permanent

Pay: 40,000.00-45,000.00 per year

Work Location: In person