Job Description

WHO WE ARE:

The Tamil Crown is a cosy neighbourhood pub that uniquely combines the essence of a classic British boozer with the bold, Southern Indian-inspired flavours of Tamil Nadu. Our carefully curated food and drink menu showcases the best of both cultures, creating a distinctive dining experience.

JOB SUMMARY:

As the Assistant Manager at The Tamil Crown, you will be a crucial leader in the day-to-day operations of the pub. You will support the General Manager in overseeing the team, ensuring seamless service, and maintaining our high standards. Your role is essential in fostering an environment where guests and staff feel valued and inspired.

KEY RESPONSIBILITIES:

Assist the General Manager in leading and motivating the team to deliver exceptional service Oversee the daily operations, ensuring efficiency, accuracy, and adherence to standards Support training and development programs to enhance team performance Ensure guest satisfaction by addressing feedback and resolving issues promptly Monitor and manage inventory, placing orders as needed and controlling waste Uphold health and safety regulations and ensure staff compliance Handle administrative tasks such as staff scheduling, performance tracking, and financial reporting

WHAT WE ARE LOOKING FOR:

Previous experience in an assistant manager or supervisory role within the hospitality industry Strong leadership skills with the ability to inspire and support a diverse team Exceptional organisational and problem-solving abilities Excellent customer service and communication skills Passion for food, beverages, and creating memorable guest experiences A proactive, hands-on approach and the ability to thrive in a dynamic environment Commitment to taking ownership of your role and contributing to the success of the business

WHAT WE OFFER:

Complimentary staff meals and drinks during shifts Up to 50% discount on food and drinks for you, your family, and friends Participation in the bike-to-work scheme Fun and engaging staff parties and team-building events Opportunities for career development and growth within the company
Job Type: Full-time

Pay: 45,000.00-50,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Store discount
Experience:

Management: 3 years (required) Hospitality: 4 years (preferred) Customer service: 4 years (required)
Work Location: In person