We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team in the hospitality sector. The ideal candidate will play a crucial role in supporting the General Manager in overseeing daily operations, ensuring exceptional service delivery, and maintaining high standards of food safety and quality. This position requires strong leadership skills and a passion for hospitality, making it an exciting opportunity for those looking to advance their career in the hotel and restaurant industry.
Duties
Assist the General Manager in managing all aspects of hotel and restaurant operations, ensuring compliance with company policies and procedures.
Supervise and train staff across various departments, including food production, bartending, and customer service.
Maintain high standards of food safety and hygiene throughout all areas of the establishment.
Oversee inventory management, including ordering supplies and managing stock levels to minimise waste.
Foster a positive work environment by promoting teamwork and collaboration among staff members.
Handle guest inquiries and complaints professionally, ensuring a high level of customer satisfaction.
Assist in developing and implementing operational strategies to improve efficiency and profitability.
Monitor performance metrics and provide feedback to team members to enhance service quality.
Experience
The successful candidate will possess:
Previous experience in a supervisory or management role within the hotel or restaurant industry.
Strong knowledge of food production processes and food safety regulations.
Proven leadership skills with the ability to motivate and manage a diverse team effectively.
Excellent communication skills, both verbal and written, with a focus on customer service excellence.
Experience in bartending is advantageous but not essential.
A passion for hospitality with a commitment to delivering exceptional guest experiences.
If you are ready to take on this exciting challenge as an Assistant General Manager, we encourage you to apply today!