Snap Fitness King's Lynn is looking for a driven, energetic and passionate Assistant Club Manager to join our team in King's Lynn. This is a fantastic opportunity for someone with a background in sales, fitness or retail, who's ready to take the next step in their career and contribute to a vibrant, member-focused health club.
You'll support the Club Manager in the day-to-day operations, sales performance, member experience, and team coordination - all while helping us grow a strong and positive gym community.
Duties
Lead and supervise the fitness team, including trainers and administrative staff, ensuring high standards of service and professionalism
Develop and implement fitness programmes tailored to diverse client needs
Manage daily centre operations, including scheduling classes, booking appointments, and maintaining equipment
Oversee sales activities, including membership sales, retail merchandising, and promotional events
Monitor centre performance through reporting and analytics to identify areas for improvement
Foster a positive environment that encourages team collaboration and member engagement
Handle customer enquiries via phone and in person with excellent phone etiquette and communication skills
Organise staff training sessions to enhance team skills and knowledge
Maintain organisational standards in merchandising, cleanliness, safety protocols, and administrative procedures
Key Responsibilities:
Membership Sales & Outreach: Drive new memberships through local marketing and community engagement.
Customer Service: Deliver a first class experience for all members, ensuring they feel supported and valued.
Club Operations: Support with administration, stock, cleanliness, maintenance and general daily tasks.
Team Support: Assist with on-boarding and coordination of Personal Trainers and Group Fitness Instructors.
Group Fitness: Help manage the group timetable, bookings and instructor invoicing.
Social Media & Marketing: Assist with content creation and campaigns to drive brand awareness.
Health & Safety Compliance: Ensure the gym meets all safety and operational standards.
Working Hours
This is a 40 - hour/week role, with shifts rostered within the following availability window:
Monday - Thursday: Between 8:00am and 8:00pm
Friday: Between 8:00am and 6:00pm
Saturday: Between 10:00am and 2:00pm
You must be available to work evenings (untill 8:00pm) and Saturday mornings as required.
What We're Looking For:
Sales and/or retail or fitness industry experience.
Current First Aid certification preferred.
Strong communication and interpersonal skills.
Motivated, reliable, and able to work independently.
Goal driven with a passion for fitness and community.
Why Join Snap Fitness?
Work with a globally recognised fitness brand.
Supportive team and positive gym culture.
Free club membership.
Career progression opportunities.
Access to ongoing development and training.
If you're ready to contribute, grow, and succeed with Snap Fitness King's Lynn then APPLY NOW and take the next step in your fitness career. We can't wait to hear from you!
Job Type: Full-time
Pay: 24,420.00-29,000.00 per year
Benefits:
Free parking
Gym membership
Work Location: In person
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