Job Description

We are seeking a dedicated Assistant Head Doorman to join our team.

The ideal candidate will be responsible for ensuring the safety and security of the venue's clients and employees while providing excellent customer service.

This role requires a proactive approach to overseeing other doormen, handling conflicts, and enforcing venue policies.

Responsibilities

Assisting the Head Doorman with daily operations and supervision of the security team.

Ensuring compliance with all security procedures and safety protocols at all times.

Managing and resolving difficult conflict situations.

Responding promptly to any incidents or emergencies, including applying first aid when necessary.

Maintaining order on the premises.

Monitoring and managing crowd control.

Reporting and recording details of incidents, searches, and patrols.

Ensuring the safety and security of the venue, staff, and visitors.

Supervising customer arrivals and departures.

Providing excellent customer service to visitors and guests.

Conducting ID checks.

Requirements

A valid SIA licence - Door Supervisor or Close Protection licence.

A minimum of 5 years of experience as an assistant Head Doorman or Head Doorman.

Excellent communication skills, both verbal and written, and customer service skills.

Ability to act quickly and respond to emergency situations.

Proficiency in computer and report writing skills.

Physical fitness and endurance.

Ability to lead and motivate security staff.

Willingness to work flexible hours, including evenings and weekends, as required.

Job Types: Full-time, Part-time

Pay: 15.00 per hour

Expected hours: No less than 20 per week

Additional pay:

Tips
Schedule:

Night shift
Experience:

Assistant Head Doorman: 5 years (required)
Language:

English (required)
Licence/Certification:

SIA Door Supervisor or Close Protection licence (required)
Work Location: In person

Reference ID: Assistant Head Doorman