Job Description

Heritage is for everybody, and we are here for heritage.



Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings.



That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.



We are looking for an Assistant Housekeeper to join our team at Osborne House. The role is part time and permanent, working 8 hours per week.



The Benefits



Salary from 12.39 per hour , depending on skills, experience and location 25 days' holiday plus bank holidays, pro rata, rising to 28 days after 3 years Matched pension contributions up to 10% Flexible hours The opportunity to progress your career within the heritage sector Apprenticeship opportunities Subscriptions to professional bodies Free access to all English Heritage sites for you and up to six friends and family members 25% discount in our shops and cafes Enhanced maternity, paternity or shared parental leave Options to buy additional leave An inclusive working atmosphere everybody is supported from all backgrounds, religions and with different needs Opportunities to go to some of our great live music and history events

This is a great opportunity for someone who has enthusiasm, passion and experience hospitality and has enthusiasm to join our Osborne team.



As an assistant house keeper, you will clean and present the holiday cottages to a high standard to maintain the Visit England 5 star reward.



Working along with a small team you will play an active part in helping our guests enjoy their stay. With on-going tasks throughout the year to ensure we provide the best comfort and enjoyment for each visit.

To be considered as an assistant housekeeper, you'll need:

Excellent customer service skills, to ensure each visit starts and ends pleasurable for the guests.



Experience of cleaning and presenting accommodations to a high standard.



Using your own initiative, managing your own time and completely tasks.



General awareness of health and safety and security issues.



Interviews will be held in the week commencing 13th October 2025 on site at Osborne House.

If you would like to talk to us e.g. about workplace adjustments or working patterns, please contact Mikayla Mursell, Osborne Site Supervisor, at mikayla.mursell@english-heritage.org.uk



No agencies please.

Find out more about us and what we do:

https://www.english-heritage.org.uk/about/ You can also meet some of our people and hear about why they enjoy working with us: https://www.english-heritage.org.uk/about/our-people/careers-with-us/



Everybody's welcome at English Heritage



Forget the stereotypes. It takes thousands of people from every background to care for England's heritage and open it up for everybody to enjoy. We're looking for every type of person with every kind of skill and experience, and we're committed to making sure that English Heritage is an equitable, diverse and inclusive place to work. You can connect with others through our EDI networks as a member or ally. These include Ethnic Diversity, Faith & Belief, Social Equity, LGBTQ+, Neurodivergence, Age, Disability and Gender Health and Wellbeing.



We take wellbeing seriously. We are committed to ensuring everyone feels safe at work and can carry out their role. To support this, we have a network of Mental Health First aiders, regular information and awareness events, unlimited access to an Employee Assistance Programme and work with our people to implement reasonable adjustments.