Manage allocated customer projects, ensuring that dates, resources, and requirements are clearly identified
Work closely with Senior Project Coordinators to ensure Internal work planner is kept up to date and accurate .
Attend Site Surveys & Project Meetings when required - providing support to IM.
Deal with installation issues on these projects as they arise , escalate to the Installation Manager when required , keeping full traceability on all issues.
Review all allocated deliveries and installations prior to scheduling to ensure all equipment, staff and third-party suppliers are in-place and complete , liaising with all account coordinators where required .
Liaise and have a good working relationship with the Installation Management team for the other region to ensure all work is covered efficiently as possible.
Support with coverage with regional AIM & IM's .
Provide Support and Team briefings with Team Leaders running Installation.
Audit and spot check installations and report back performance and any issues encountered , raise non-conformances, and suggest and implement corrective actions
Identify opportunities for additional or ad hoc services Rhenus High tech can provid e
Staff
Support with Cross training and upskilling of Installation staff and ensure the correct levels of experience are allocated to projects.
Support with Timesheet a uthoris ation and management of overtime.
Encourage, support & Train Rhenus Team Leaders to undertake Site Surveys and create RAMS
Play an active role in the recruitment and development of new staff - championing the Rhenus values
Quality
Review customer processes and suggest improvements and change .
Review internal install processes and provide tecnical support to other areas of the business
Provide cover for holiday and sickness for Installations Managers
Maintain Health and Safety records and liaise with our consultants to ensure that we work within all the relevant legislation
What You Bring:
Key Skills and Experience
Good people management skills, interviewing, disciplinary, motivation etc
Good general level of education
Good team member who can also work on own initiative
A Flexible , Can-do attitude and willingness to learn
Experience of mechanical or electrical Installation
Fluent in Microsoft applications
Experience in dealing directly with customer contacts and good communication skills
* Be comfortable with a fluid schedule
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