Job Description

Are you an experienced IT professional with a background in the hospitality industry? A well-established and prestigious group of hotels in London is seeking a proactive Assistant IT Manager to oversee IT operations across a cluster of properties.With a rich history and ongoing investment in modernisationxe2x80x94including the upcoming launch of a hotelxe2x80x94this is an exciting time to join a forward-thinking team making major strides in tech-enabled hospitality.The RoleReporting to the IT Operations Manager, you will be responsible for ensuring the seamless delivery and optimisation of IT infrastructure, systems, and services across multiple hotel sites. This role is critical to supporting both business operations and enhancing guest satisfaction through innovative technology.Key Responsibilities

• Oversee day-to-day ICT operations across hotel sites
• Lead and support IT strategies for multi-property coordination
• Troubleshoot and resolve technical issues quickly and effectively
• Manage network infrastructure and security protocols
• Track IT assets and contribute to budgeting and planning
• Ensure compliance with industry standards and internal policies

• 3xe2x80x935 yearsxe2x80x99 IT operations experience, including 2+ years in a similar hospitality-focused role
• Certifications such as ITIL, PMP, or CISSP (preferred)
• Familiarity with PMS, POS, and guest-facing tech platforms
• Strong grasp of network architecture, cloud services, and security standards
• Ability to train non-technical staff on key systems and tools
• Hands-on experience with AV, telecommunications, and Wi-Fi infrastructure in hotel settings

COREcruitment