Job Description

External Facing Job Advertisement

About the role

Here, our people are at the core of everything we do. We believe in creating exceptional experiences not only for our guests but also for our employees. That's why we are looking for an inspiring, enthusiastic, and driven Assistant Learning and Development Manager to support the ongoing development of our extraordinary team.

As the Assistant Learning and Development Manager, you will support the planning, coordination, and delivery of training initiatives across the hotel. From onboarding new employees to developing future leaders, your role will be instrumental in fostering a culture of continuous learning, engagement, and excellence.

You will be a recognisable face across the hotel, known for your approachable, engaging presence and commitment to supporting every department through regular face to face interaction and support.

What you will do

Support the Director of People & Culture in delivering the hotel's L&D strategy Coordinate and deliver engaging on boarding and orientation programmes. Facilitate in-house training sessions and compliance refreshers. Champion Four Seasons' core values and service standards through learning experiences. Collaborate with department leaders to identify training needs. Maintain training records and support with employee development plans. Inspire and support employees on their career journey within the Four Seasons brand. You will be engaging and collaborative with operations teams.

What you bring

Passionate about people development and creating exceptional employee experiences Excellent communication and presentation skills Strong organisational abilities and attention to detail Previous experience in a learning and development or training-focused role, ideally within luxury hospitality Confident facilitator with a warm, professional approach Knowledge of learning tools, systems, and frameworks (desirable)

What we offer:

Excellent Training & Career development opportunities. Four Seasons employee travel programme. Be the guest experience at the hotel BUPA Dental Health Care Free meals in our staff restaurant while on duty including fruits, coffee/tea available throughout the day. Shuttle bus service from the hotel between Fleet & Church Crookham. Opportunities to build a successful career with global potential!! Free uniform dry cleaning available. Annual themed employee party and many social, charitable & sporting events throughout the year. Access to Wagestream - salary advance benefit. Employee recognition programmes.
Job Type: Full-time

Pay: 32,000.00-40,000.00 per year

Work Location: In person