Job Description

Job Ref:

ELI2956

Branch:

The Grand Hotel, Eastbourne

Location:

The Grand Hotel, Eastbourne, Eastbourne

Salary/Benefits:

Competitive Salary plus 2,400 service charge

*Contract type:

Permanent

Hours:

Full Time

Hours per week:

40

Posted date:

21/07/2025

Closing date:

03/09/2025

The Grand Hotel in Eastbourne are recruiting for An Assistant Lounge Manager



to join our busy Lounge team.





You will be responsible for the smooth running of the shift including serving our well-renowned Afternoon Tea and overseeing Room Service.





Key duties include:


Assist in the absence of the Lounge Manager Lead and motivate the team to ensure that all daily duties are carried out Meeting and greeting guests, controlling the seating plan and taking orders in the lounge and room service. Conduct team briefings and organise the team for daily business To assist in training of team members To be able to liaise with the kitchen team and other departments to ensure all information is communicated To provide the utmost in five-star service for our guests

This role is a full-time position, working 40hrs per week five days over seven, which will include evenings, weekends, bank holidays so flexibility is required.



Key skills for this role include:


Possess a welcoming personality to make the Grand Hotel an experience to remember Have excellent English language skills, verbal and written. Ability to multi task and remain calm under pressure Physically fit as lifting and carrying is required Previous supervisory experience desired Would suit someone who has experience of working in Restaurant or Lounge.


Standing majestically along the Eastbourne seafront, The Grand Hotel is the only 5-star coastal hotel in the South East. The grandeur inside is typified by the breathtaking great hall, 152 bedrooms/suites and two award winning restaurants. A favourite with families, quality and service is paramount whether you are taking a dip in the outside pool, having afternoon tea or indulging in a spa treatment.

The Hotel:

Affectionately known as 'The White Palace', The Grand Hotel in Eastbourne has a well-earned reputation for excellence. With over 150 rooms, an award winning restaurant and 17 fully equipped meeting rooms, the hotel is able to cater for every occasion.

Why work at The Grand Hotel:

As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals - this could be you!

Benefits

To support our staff we offer:


Meals are provided by our talented kitchen team We have amazing recognition awards for exceptional customer service Reduced price stays in all of our hotels - where you are treated like a guest no matter who you are!

For full details of the benefits on offer please check our website:

https://www.careersatelitehotels.co.uk/why-work-elite

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.


* service charge is dependent on sales performance and not guaranteed