Storage King is looking for an energetic, sales motivated Assistant Manager to support the team in all aspects of running of our busy Chester store and growing the business.
As an Assistant Manager, this as a hybrid role: part customer service, part sales and part facilities management. This is a varied position, and no day is the same
In this role as Assistant Manager you will be:
Providing a great customer experience both on the phone and face to face
Report into the Store Manager (You are a team of 2)
Following up on all overnight website enquiries and converting any prospects into storage customers
Daily checking of units making sure that all is secure
Chasing customer payments
Gaining customer reviews on your service
Making sure the storage facility is neat and tidy for your customers
To be successful in this role of Assistant Store Manager you will need:
A confident personality with good customer service skills
Experience in a sales role (this is not hard sales but keeping customers happy and increasing sales is important)
To be reliable and willing to learn
Ability to work in a small team
Ability to lone work on occasion
Have a responsible and self-motivated attitude (and support your manager)
Physically fit (on your feet and walking up and down the facility)
IT literate (there's some administration)
Driving licence (desirable)
In return you will be working within a supportive management structure
Salary scale - 26k basic plus good monthly and quarterly bonuses (total package circa 31k OTE).
20 days holiday (rising to 25 days) and Bank Holiday
Free parking on site
Healthshield plan (covering medical needs)
Pension scheme
Hours - 40 hours per week (Mon to Fri - 8.30am to 6pm on a split shift basis), alternate Saturdays (10 - 4pm)
Full structured training provides. You need to be supported to succeed!
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