Job Description

Vacancy Name

Assistant Manager

Vacancy No

VN1555

Employment Type

Permanent

Duration

NA

Location City

Cambridge

Location Country

United Kingdom

Company Description

Xeinadin was established in 2019 when a number of leading business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It's our people who drive our business forward, and we offer them future-focused career opportunities whilst supporting individual specialisms. Our regional offices of over 2500 colleagues operate collaboratively, combining collective expertise to maximise potential.

Description

You will be responsible for delivering high-quality client services while managing and mentoring junior team members. The role is equally divided between overseeing client work and team development. The Assistant Manager must ensure the timely and accurate completion of work, adherence to statutory regulations, and a high standard of service delivery. This position requires strong organisational skills, technical expertise, and the ability to lead a team in a dynamic environment.

Key Responsibilities

- Deliver exceptional service to a portfolio of clients, meeting or exceeding expectations.


- Act as the primary point of contact for client queries, maintaining and strengthening client relationships.


- Oversee the day-to-day management of client portfolios, ensuring compliance with relevant regulations and statutory deadlines.


- Ensure timely and accurate receipt of client documentation to facilitate service delivery.


- Review work produced by junior team members to ensure compliance with quality standards and regulations.


- Provide constructive feedback to junior team members, identifying areas for improvement.


- Develop and share expertise with the team to enhance efficiency and performance.


- Mentor and coach junior staff to support their professional growth and foster a collaborative environment.


- Identify opportunities for team development and process improvement.


- Effectively plan and execute work processes to align with client needs and statutory deadlines.


- Assist senior managers in preparing proposals for new business and participating in client presentations.


- Communicate challenges, opportunities, and ideas for process improvements to senior management.


- Adhere to all legal and statutory requirements, staying updated on the latest regulations and industry best practices.


- Accurately record chargeable time to optimise billable hours and meet financial targets.


- Represent Xeinadin professionally, upholding its vision and values in all work interactions.


Role Specific:


- Oversee the preparation of client deliverables, including accounts, tax, PAYE, and VAT, ensuring deadlines are met.


- Act as a mentor to junior team members, providing guidance on technical issues and client queries.


- Handle client queries promptly and professionally, ensuring satisfaction and loyalty.


- Deliver clear advice and insights to clients to meet their needs effectively.


- Ensure the quality of client files and audits is maintained to the highest standard.

Key Requirements

- ACCA/ ACA - Fully Qualified


- 4+ years practice experience preferred

Additional Requirements

- Proven experience in accounts preparation, compliance, and advisory work.


- Strong organisational skills, with attention to detail and the ability to meet deadlines.


- Excellent communication and interpersonal skills.


- Capability to manage a portfolio of clients while delivering high standards of service.


- Technical expertise in accounting and tax, with a focus on compliance and advisory services.


- Proven ability to mentor, coach, and develop junior team members.


- Proficient in Microsoft Office and other relevant systems.


- Professional and confident, with a client-focused mindset.


- Adaptable, flexible, and able to work in a fast-paced environment.


- Committed to ongoing learning and professional development.

Model

Office Based

Salary

Competitive

Benefits

- Company Pension Scheme


- 25 days of annual leave + bank holidays


- Additional annual leave days from certain levels of seniority


- Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum


- Business closure over Christmas*


- Life Assurance x4 annual salary


- Enhanced family leave policies


- Enhanced Company Sick Pay


- Employee Assistance Programme - 24/7 support, free and confidential


- Corporate Discounts Platform




Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:


- PMI single or family


- Critical Illness Cover


- Cash plan


- Cycle to work


- Eye care


- Dental


- subject to exceptions and business needs