We've an exciting opportunity for a talented Assistant Manager to join our ambitious, busy and growing Governance Services team in Jersey.
You'll be responsible for providing high quality administration for a portfolio of corporate and fiduciary clients with particular emphasis on the client service aspects of the business, delivering excellent client services levels at all times. You'll assist in developing a team of motivated and highly proficient administrators, providing technical support and training.
In return, you'll work with a variety of interesting clients and receive professional development support to ensure you continue to grow as the business grows and achieve your full potential.
If you've solid experience in corporate, trust and fiduciary services and would like to join our friendly and professional team, we'd really like to hear from you.
About the role
Administer a portfolio of corporate clients and ensure that client relationships and transactions are managed effectively and to a high standard
Act as a role model to all Governance Services employees and assist in developing a team of motivated, highly proficient administrators who act in accordance with the firm's values and in parallel to the law firm service levels
Ensure you have an understanding of the transactions you're working on, provide technical support and training to team members as and when required
Ensure client expectations are properly managed and valuable relationships are nurtured so as to maximise the reputation of the team in the market place and the potential for repeat work and referrals
Assist with the effective management of the day to day activities of the team to include timely processing of work, meeting transactional and internal procedural deadlines, recording time (if applicable and managing WIP and debt collection
Ensure consistent high quality service levels are adhered to across your portfolio of clients and deal swiftly with any identified issues
Be familiar and act at all times in accordance with the firm's policies and procedures
Collaborate with the firm's Risk and Compliance team, ensuring all client due diligence is processed accurately and client reviews are up to date and keeping abreast of all relevant regulatory changes and industry standards
Assist with the ongoing quality control of data input and maintenance within the corporate services practice management database
Provide assistance with annual reviews of client entities
Assist with the monthly/quarterly billing process and monitoring of outstanding fees
About you
This role requires:Proven corporate administration experience
You'll hold a relevant professional qualification (such as STEP or CGI)
Good working knowledge of Microsoft desktop software
Knowledge of specialist software e.g. Document Management Systems and Viewpoint would be an advantage
Having good communication and interpersonal skills
Being able to build relationships and work as part of a team
A positive and flexible approach
Ability to manage and prioritise tasks, time and people in order to meet deadlines
Ability to work independently
About Mourant
We are proud to be a leading offshore law-firm led professional services business, advising many of the world's leading financial institutions, corporations, public organisations, private equity houses and investment funds, as well as ultra-high net worth individuals and family offices.
We believe in inclusive workplaces where everyone feels seen, heard, valued and respected. We have a strong sense of common purpose, where all our people are clear about our goals and the role they can play in achieving them. We pride ourselves in providing accessible development opportunities to all our people in a team-spirited environment, where everyone feels like they belong and can thrive.
If you would like to join an award winning and forward thinking firm whose inclusive culture and values recognise that its people are fundamental to its success, we would love to hear from you.
We are committed to providing an inclusive and barrier-free recruitment process. If you need this job description or the application form in an alternative format, or if you would like to discuss the recruitment process with our recruitment team, please email recruitment@mourant.com.
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