Job Description

About Us

We are a high-quality, fresh-food gastro pub group committed to delivering warm, memorable guest experiences. With a focus on exceptional service, seasonal dishes, and a welcoming atmosphere, we pride ourselves on creating venues where guests feel genuinely valued.

This role is part of our next site takeover and presents an exciting opportunity for the right Assistant Manager to help shape the service culture, support the development of the team, and establish outstanding operational standards from the very beginning.

As a growing business, we offer genuine long-term progression. The successful candidate will have the chance to grow with us, taking on increased responsibility across future sites and playing a key role in enhancing guest experience and driving operational excellence across multiple venues.

Our operations are dynamic and fast-paced -- we regularly host functions for up to 200 guests, sometimes multiple times a day, delivering both plated service and large-scale buffets alongside a busy 100-cover restaurant. We're looking for a confident, organised, and proactive Assistant Manager who thrives in a high-energy environment, leads by example, and is passionate about delivering exceptional service.

Duties

Assist the General Manager and Director in overseeing daily restaurant operations, ensuring smooth service flow and customer satisfaction Supervise staff, including scheduling shifts, delegating tasks, and providing training on food preparation, serving, and safety protocols Monitor food production processes to maintain quality standards and adherence to food safety regulations Support food preparation and cooking activities as needed, ensuring efficiency and consistency in dish presentation Manage stock levels, order supplies, and ensure proper storage of ingredients in compliance with health standards Handle customer enquiries and complaints professionally, resolving issues promptly to uphold the establishment's reputation Ensure cleanliness and organisation of the kitchen and dining areas in accordance with hygiene standards Assist in implementing promotional activities or special events to enhance guest experience

Experience

Proven Management experience within a restaurant or hospitality setting is essential Extensive knowledge of food preparation, cooking techniques, and culinary practices Experience in food safety management and compliance with health regulations Strong team management skills with the ability to motivate staff and foster a positive working environment in a fast paced and busy environment Familiarity with restaurant operations, including serving procedures and hospitality standards Previous hotel experience is highly desirable, particularly roles involving Food and Beverage and Conference and Banqueting Leadership qualities with excellent organisational skills and attention to detail are essential
This position offers an engaging environment for professionals passionate about hospitality and culinary excellence. Successful candidates will demonstrate a proactive approach to team leadership while maintaining high standards of service quality.

Job Types: Full-time, Permanent

Pay: 30,000.00-33,000.00 per year

Benefits:

Company pension Discounted or free food Employee discount Free parking On-site parking
Work Location: In person