Job Description

Job Overview

We are seeking a dedicated and experienced Floor Manager to oversee daily operations in our bustling restaurant environment. The ideal candidate will possess strong leadership skills and a passion for delivering exceptional customer service. As a Floor Manager, you will play a pivotal role in ensuring the smooth running of the restaurant, supervising staff, and maintaining high standards of food safety and preparation.

Responsibilities

Supervise and manage the front-of-house team, ensuring all staff are performing their duties efficiently. Assist in food preparation and cooking when necessary, maintaining high standards of food safety. Train and mentor new employees in restaurant procedures and customer service excellence. Oversee daily operations, including managing reservations, seating arrangements, and customer inquiries. Ensure compliance with health and safety regulations, particularly regarding food safety practices. Collaborate with kitchen staff to ensure timely service and quality of food served. Handle customer complaints or feedback professionally to enhance guest satisfaction. Maintain cleanliness and organisation of the dining area and bar.

Experience

Proven experience in a supervisory role within a restaurant or hospitality setting is essential. Strong knowledge of food safety regulations and best practices in food preparation. Demonstrated leadership skills with the ability to motivate and manage a team effectively. Experience in bartending or managing bar operations is advantageous. Excellent communication skills, both verbal and written, with a focus on customer service. Ability to work under pressure in a fast-paced environment while maintaining attention to detail.
If you are passionate about the hospitality industry and possess the skills necessary to lead a dynamic team, we encourage you to apply for this exciting opportunity as a Floor Manager.

Job Type: Full-time

Pay: 35,000.00-45,000.00 per year

Additional pay:

Bonus scheme Commission pay Performance bonus Tips Yearly bonus
Benefits:

Company pension Discounted or free food Employee discount
Work Location: In person