Job Description

Of course -- here's a clear, professional Assistant Manager job description tailored to a family-owned pizza van, keeping it friendly but structured enough for recruitment and contracts.

Job Title: Assistant Manager - Pizza Van

Location: Mobile Pizza Van (College site & pop-up locations)

Hours:

Monday to Friday, 9:00am - 2:00pm (term time only) at a local college Friday evenings at our pop-up location Additional hours may be required during busy periods, events, and peak seasons
Reports to: Owner / Manager

Job Purpose

To support the day-to-day running of our family-owned pizza van by supervising shifts, managing staff, and ensuring excellent food quality and customer service. The Assistant Manager will take responsibility for smooth operations when on shift and act as a key point of contact for staff.

Key Responsibilities

Operations & Shift Management

Supervise the pizza van during service hours Preparation and cooking of pizzas Open and close the van as required Ensure smooth, efficient running of each shift Maintain high standards of food quality, hygiene, and presentation Monitor stock levels and report shortages
Staff Supervision

Lead, motivate, and supervise staff during shifts Allocate tasks and manage workflow during service Support training of new team members Handle minor staff issues and escalate where necessary
Time & Performance Management

Manage service timing to ensure fast, efficient customer service Ensure staff are punctual and working to agreed schedules Assist with rota planning and shift cover when required
Customer Service

Deliver friendly, professional customer service Handle customer queries or complaints calmly and effectively Represent the business positively at college sites, pop-ups, and events
Health, Safety & Compliance

Ensure food hygiene and health & safety standards are met at all times Follow and enforce company policies and procedures Maintain a clean, safe working environment
Skills & Experience

Essential:

Previous experience in hospitality, food service, or street food Experience supervising staff or running shifts Strong organisational and time-management skills Confident, reliable, and able to work independently Excellent communication and leadership skilla
Desirable:

Food hygiene certification (or willingness to obtain) Experience working in a mobile food unit or fast-paced environment preferred Full UK driving licence - must have OVER 25's only for insurance purposes
Personal Qualities

Hands-on and proactive Calm under pressure during busy services Friendly, approachable, and professional Flexible and willing to support the business during peak periods
What We Offer

Family-run, friendly working environment Term-time weekday hours with additional evening work Opportunity for extra hours during events and busy months Growing business with potential for progression
APPLICANTS MUST BE AVAILABLE TO WORK ALL TERM TIME ! NO HOLIDAYS TO BE TAKEN OTHER THAN IN SCHOOL HOLIDAYS AS PER OUR CONTRACTED WORK.

Job Types: Full-time, Part-time

Pay: 14.00 per hour

Expected hours: 25 - 35 per week

Work Location: In person