Job Description

Come join our fantastic team.We love to entertain! Itxe2x80x99s in our DNA!... and itxe2x80x99s not just about bowling. We have lots more to offer from Houdinixe2x80x99s Escape Rooms, to Karaoke rooms, 4D Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully licensed bars including cocktails, and of course our fabulous food menu.We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain?The RoleAs a Assistant Manager for Tenpin, you will be responsible for ensuring our customers have a great time when they visit us! The ideal Assistant Manager will be driven, passionate and have a natural ability to create a fun environment for both our customers and team.You will need to be well organised, approachable and show initiative. Exceptional customer service will be at heart of your role. You will also be responsible for owning your development to grow into a Deputy Manager.You will:

• Assume day-to-day responsibility for the operational management of the centre
• Strive to achieve a culture that is totally focused on the delivery of the best possible level of customer service
• Lead the team by example ensuring everyone works together effectively
• To support the delivery of the company strategy
• Deputise in the absence of the Deputy Manager
• Undertake ownership for own training and development to grow into the future role of Deputy Manager
• Support the other Managers in the achievement of all budgets, targets and KPIxe2x80x99s
• Provide support to the team in various departments as and when required
• Take responsibility for ensuring that all policies, procedures, controls and compliance areas are adhered to on a daily basis

Skills You Need

• Have a minimum of 1 yearsxe2x80x99 experience in a management role, ideally within leisure, hospitality or retail
• Passionate about delivering exceptional customer service
• Have experience in leading and developing large teams
• Full of determination, enthusiasm and patience!
• Be ambitious and want to progress!

Our Fantastic Benefits

• Industry leading bonus scheme
• Enhanced holiday entitlement xe2x80x93 33 days per annum (inclusive of Bank Holidays)
• Enhanced Maternity, Paternity, Adoption leave
• Tenpin Treats xe2x80x93 Retailer discounts, Smart Tech and Best Doctors
• Free Bowling for family & friends

• Free Food (when working 6 hours or more)
• Medicash Health Care Cash Back Scheme
• Employee Assistance Programme
• Free counselling
• Life assurance xe2x80x93 4 x annual salary
• A day off for your birthday
• Long Service Awards

Career DevelopmentIf you are looking for career development, then Tenpin is a great place to start. We continually strive to develop our network of impressive and highly successful sites, and recognise great people contribute to great success! Most of our managers joined us as a Team Member and have progressed into management or senior roles.What Happens Next?If you are ready to develop your career with us, click apply and complete the short application process (2 mins).About Company: Working at Tenpin is so much more than a job xe2x80x94 itxe2x80x99s being part of a vibrant, high-energy team that brings fun to life every single day. From our cutting-edge bowling lanes and exciting arcades to our lively bars and restaurants, every shift is packed with variety. If you love working with people, thrive in a fast-paced environment, and want to be part of creating amazing experiences, then youxe2x80x99ll fit right in at Tenpin

Tenpin