Job Description

Assistant Manager - Self Storage Facility
Location: Hemel Hempstead
Type: Full-time, Permanent
Hours: Monday-Friday: 8am-6pm | Saturday: 8am-4pm | Sunday: 10am-4pm
(Working 1 in every 3 weekends)
Salary: Competitive + 500 bonus every 6 months, based on store performance
Start Date: ASAP
Pertemps are delighted to be recruiting on behalf of our client for an enthusiastic and customer-focused Assistant Manager to join a busy and well-established self-storage facility. This role supports the Store Manager in day-to-day operations, driving sales, and delivering top-tier customer service.
Key Responsibilities

• Support the Store Manager in achieving financial and occupancy targets.

• Supervise and support 1 Customer Service Advisor (CSA).

• Act as duty manager in the absence of the Store Manager, reporting to Regional Manager as needed.

• Maximise sales opportunities from walk-ins, calls, and online enquiries.

• Ensure the store is clean, safe, and presented to the highest standard.

• Oversee health & safety and compliance with operational procedures.

• Contribute to marketing and local store promotions.

• Minimise bad debt through proactive customer engagement and recovery practices.

• Help manage repair/maintenance issues and store inventory mix.

• Deliver outstanding service to new and existing customers.

Who We're Looking For

• Strong communication and interpersonal skills.

• Self-motivated and detail-oriented.

• Confident working alone or in a small team.

• Leadership experience or potential to lead by example.

• Retail or customer service experience (storage or similar background a plus).

• Capable of supervising staff and stepping into management duties when required.

Perks & Benefits

• 500 performance-based bonus every 6 months

• Ongoing training and development

• Career progression opportunities within a growing company

• Supportive working environment

• Regular weekday schedule + only 1 in 3 weekends

Ready to take the next step in your career with a respected brand and make a real impact?
Apply online today or call and ask for Chloe in the Hemel Hempstead Pertemps Branch for more information!