Job Description

Assistant Manager at Farm Girl Notting Hill

Farm Girl are looking for an experienced and enthusiastic Assistant Manager. We are looking for someone who has a keen interest in the hospitality industry with the focus on wellness. We are a leading cafe within the wellness industry and we pride ourselves on the quality of our food, drinks and customer service.

ROLE RESPONSIBILITIES

Approach - Maintain an enthusiastic, engaged, and passionate approach to food and great service, with the ability to cope under pressure. Set an example and maintain a good working atmosphere. Floor - Day to day running of the cafe and managing the floor. Training - Support in training all staff to the highest standard, particularly in: + Customer Service Standards + Full understanding and knowledge of menu.
+ Full understanding of allergens
+ Health & safety.
Teamwork and communication - Emphasise the importance of teamwork and encourage initiative amongst the Front of House staff. Sales - Drive the team and increase upselling Cleanliness - Ensure the Cafe maintains the highest levels of cleanliness. Equipment - Maintain all equipment (iPod, iPad, Fridges, coffee machine, ...) and report breakages Logistics - process improvements and suggestions for better workflow during busy/quiet times. Wastage and stock rotation - monitor and record all wastage. Cover General Manager when absent (Day off/annual leave) + Ordering from suppliers, stock replenished and maintained (FOH/BOH) + Organising rotas (FOH/Barista)
+ Cash Handling, stocktaking, cashing up and filing expenditure
+ Pest control checks
+ Deliveroo/Uber Eats management. (Stock on devices and activity)

ROLE REQUIREMENTS

2 year experience in a supervising role or higher. (Hospitality preferred) Experience in hospitality customer service. Barista skill (preferred) Working with high volume Great spoken and written English

WHAT'S IN IT FOR YOU

Only day time shifts until 6:30pm.

6-months performance reviews with a possible wage increase or bonus.

50% discount at all Farm Girl cafes.

20 holidays + 8 bank holidays (pro rata)

Meal and hot drinks on shift.

Bring-a-friend scheme.

Guaranteed Sickness pay (T&C conditions apply)

INDMANAGE