Job Description

IN n OUT Autocentres - Milton Keynes
Milton Keynes

Assistant Manager

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In'N'Out Autocentres

are experts in vehicle servicing, MOT's & repairs. Established in 2008, we now have

30 autocentres nationwide

offering our customers simple, transparent pricing and service that is second to none. We are 100% committed to customer satisfaction and are proud to be a Which? Trusted Trader.


Our customers are at the heart of everything we do; we constantly strive to exceed our customers' expectations, providing quality, value, convenience and above all exceptional levels of customer care. Your customer relations skills will be a vital component of our offering, ensuring that we always delight our customers whilst building long-term relationships based on trust and integrity.


To support our continued expansion plans, we are currently recruiting for a

Assistant Manager

to join our hardworking, dedicated team in this busy centre.

Are you a Technician looking to expand your responsibilities and move into a management role? Do you have a passion for customer relations and enjoy dealing with changing priorities and varied workstreams?

If so, this could be the role for you...


Important Information
Location: Milton Keynes, Newport Road, Milton Keynes, England, Buckinghamshire, MK17 8DB
Date Posted: 13th October 2025
Closing Date: 30th November 2025
Industry: Automotive
Job Type: Full time
Salary: Based on Experience

About the role

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As a

Assistant Manager,

you will work alongside the Centre Manager who will train you in all aspects of how to manage the operation in all areas including people, service operations, car count, profit, sales and administrative duties.


This is a hands-on role; our Assistant Managers also spend time in the service bays with the team, assisting when necessary to ensure a seamless and timely operation is maintained.


You should be qualified to a minimum of Level 2 in light vehicle maintenance, able to carry out minor fast fit repairs or servicing as and when required, according to the demands of the business operation. The ideal candidate will:

Be proactive with a positive attitude and a desire to deliver great customer service Be sales driven, aiming to meet and exceed financial targets set for the centre Look to assist the team in continuing to build a strong reputation for our brand within the local area

Benefits:

Company pension Cycle to work scheme Employee discount Free parking Life insurance On-site parking Referral programme

Supplemental pay types:

Bonus scheme Performance bonus Quarterly bonus

What you will need


Required criteria


Level 2 in light vehicle maintenance

Desired criteria


Automotive service: 2 years (preferred) Full Driving Licence (preferred)

IN n OUT Autocentres

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IN'n'OUT Autocentres are experts in vehicle servicing, MOT's & repairs. We were established in 2008 and now have 30 autocentres nationwide.

Servicing Made Simple

We provide you with fixed prices, clear explanations, and great service. All underpinned by 100% customer satisfaction promise and our goal of getting you back on the road quickly and safely.

100% Commitment to Customer Service

The IN'n'OUT Autocentre staff and our national Customer Care Team are trained and committed to ensuring 100% customer satisfaction at every stage of the journey.

Manufacturer approved parts

We only use parts that match or exceed original manufacturer specifications. All parts are guaranteed and do not affect your vehicles manufacturer warranty status.

Trained and Qualified Technicians

All our workshop technicians are trained to the highest standards. Many of whom have joined us from big brand main dealers. They are car enthusiasts and put as much love, care and attention into your car as they do their own.

We are a Which? Trusted Trader And proud of it.

We are regularly audited by Which? and subject to their stringent criteria to be a business that has proved that we are open and honest with it's customers. Providing a total commitment to service and are subject to customer complaints procedures which may be escalated directly through Which?

Wi-Fi, Coffee, Comfortable Sofas

Our client waiting lounges feature highspeed Wi-Fi, free beverages, child's play area and baby change facilities. All designed for you to be comfortable and be able to catch up on work or entertainment while you wait.

75% Repeat Customers

IN'n'OUT Autocentres has a very high percentage of repeat customers and score 4.7 on Trustpilot. We strive for 100% customer satisfaction.

We will never carry out any additional work unless authorised.

Our team provide you with the best recommendations and advice which is designed to ensure your safety and the correct optimum running of your vehicle.

Our benefits

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Vacation, Paid time off

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Performance bonuses

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Retirement plan and/or pension

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Employee development programs

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Employee discounts

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Free parking

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Cycle to work

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Referral bonus

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Competitive salary

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Life insurance

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Family and friends rates

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Long service recognition

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Employee Assistance Scheme

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Shopping Cashback

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Work With Charities

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Employee of the Month

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Employee Recognition Scheme

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