Job Description

Job Advert


An exciting opportunity has arisen for an experienced individual to join the Management Team at our Hotel and wellness destination.


16.50 per hour on a

self-employed subcontractor basis

21-25 hours spread over three days a week including at least one weekend day per week


The ideal candidate will have Duty Manager, Front office and Administration experience in a hotel or similar environment and be capable of working as part of a team.

Key responsibilities include:

Work with management to assess and improve processes and policies


Carry out administrative tasks to include Reception, Events and Therapy/Treatment room/Studio Diary Management and customer liaison.


Work closely with the team on room revenue management.


Maximise room occupancy.


Uphold and enforce company policies.


Address customer issues and complaints.


Schedule regular maintenance and cleaning of facilities.


Oversee security, health and safety of the property.

Experience and skills:

Previous experience within hospitality sector


Duty Manager or similar management role


Front office/Reception/Administration experience preferred


Excellent Customer Service


Knowledge of hotel accounting procedures


Strong organisational skills


Knowledge and experience of facilities maintenance


Strong problem-solving skills


Availability to work shifts including weekends and bank holidays


You will work with a small, committed team to deliver an exceptional 'staycation' experience, with a strong focus on healthy living, enjoying the unique atmosphere of the Hinton Admiral Estate, set between the South Coast and the New Forest.

Person specification:

Educated to at least A level standard


Recent experience, of at least one year, in a similar hotel management role

About us:

The Retreat in the New Forest is part of the Hinton Admiral Estate, The Retreat, New Forest offers:


A Georgian mansion in a highly visible location, between Christchurch and the New Forest, containing 15 en-suite bedrooms


A two-bedroom self-catering cottage.


Two beautiful and airy spaces for a host of classes (around 1000 per year), including yoga, Pilates, gong baths, Qi Gong and guided meditation.


Therapy room for various holistic therapies


A Cookery School


Also, within The Retreat building there are independently managed offerings to support the Retreat's core business:


The Colin Nash restaurant


Independent holistic treatment businesses, Pilates, Counselling, Regressive Hypnotherapy,



For more information on this unique hotel see our website: https://www.theretreatnewforest.co.uk/


How to Apply:


If you would like to be considered for this role, please send an up-to-date CV with a covering letter highlighting your relevant experience and why you seek this role to helen@purplehr.co.uk