The Muskham Ferry is a well-established village pub, known for its welcoming atmosphere, great drinks, and quality food. We're looking for a reliable, experienced Assistant Manager to support the owner in day-to-day operations and help lead our team.
The Role
As Assistant Manager, you'll work alongside our front-of-house team but take on additional responsibilities to ensure smooth running of the pub and kitchen. You'll be trusted to manage the business when the owner is unavailable, helping to reduce their workload and maintain high standards of service.
Key Responsibilities
Deliver excellent customer service and lead by example on the bar and floor
Open and close the pub, including locking up and setting alarms
Cashing up, till management, and daily banking
Support with stock management: bar, cellar, and kitchen supplies
Visit wholesalers and collect stock as required (own vehicle essential)
Oversee kitchen operations alongside the cook, ensuring service runs smoothly
Help coordinate food service, managing communication between front-of-house and kitchen
Ensure hygiene, food safety, and licensing standards are followed
Supervise and support team members during your shift
Deal with customer issues professionally and promptly
Maintain a safe, clean, and welcoming environment for staff and customers
Support the owner with other operational tasks as needed
About You
Experienced bar staff member with strong knowledge of pub operations (pumps, cellar, tills, etc.)
Some experience or understanding of food service and kitchen operations
Confident in managing shifts and leading a team across both bar and kitchen
Full UK driving licence and access to a vehicle (essential)
Reliable, trustworthy, and able to take responsibility when the owner is off site
Strong organisational skills with an eye for detail
Approachable and customer-focused, with the ability to handle issues calmly and fairly
Flexible and willing to work evenings, weekends, and holidays as needed
Benefits
Strong hourly rate plus share of tips
Flexible shifts
Opportunity to step up into a leadership role in a supportive environment
Be part of a close-knit team at the heart of the local community
Job Types: Full-time, Part-time, Permanent
Pay: 12.21-15.00 per hour
Benefits:
Discounted or free food
Free parking
On-site parking
Work Location: In person
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