Job Description

Job Summary

We are seeking an experienced and dynamic assistant Manager to oversee daily operations within our hospitality or food service establishment. The successful candidate will be responsible for supervising staff, ensuring high standards of food safety and quality, and maintaining excellent customer service. This role offers an opportunity to be part of a team in a fast-paced environment, ensuring smooth service delivery and operational efficiency.

Responsibilities

Supervise and coordinate the activities of team members, including chefs, servers, and kitchen staff Oversee food preparation and cooking processes to ensure quality standards are met Manage daily operations of the restaurant or hospitality venue, including scheduling and resource allocation Ensure compliance with food safety regulations and maintain cleanliness standards in all areas Assist with training staff on food production, service procedures, and health & safety protocols Handle customer enquiries and resolve any complaints promptly to maintain high levels of customer satisfaction Implement organisational policies and procedures to optimise operational efficiency Lead by example in delivering exceptional hospitality experiences, fostering a positive team environment

Skills

Proven experience in supervising teams within a restaurant or hospitality setting Strong knowledge of food preparation, cooking techniques, and culinary practices Excellent leadership and team management skills with the ability to motivate staff Sound understanding of food safety standards and regulations Experience in food production, kitchen operations, or hotel management is highly desirable Ability to organise workload efficiently under pressure in a fast-paced environment Exceptional communication skills to liaise effectively with staff and customers Previous experience serving or barista experience is advantageous but not essential Demonstrated ability to manage multiple priorities whilst maintaining attention to detail
This role is ideal for a motivated professional seeking to advance their career within the hospitality industry.

Job Types: Full-time, Permanent

Pay: 12.21-13.50 per hour

Expected hours: 30 - 50 per week

Benefits:

Company pension Discounted or free food Employee discount Store discount
Experience:

Bar management: 2 years (preferred)
Work Location: In person