Job Description

This role matters.

We are looking for an Assistant Manager to join our retail team, could it be you? Based in the heart of Lancaster, our Penny Street Pound Shop is a busy and fast-moving shop, and this is a great opportunity for someone who enjoys variety, delivering outstanding customer service and is committed to the work of the Hospice. Our Shops raise vital income that directly supports the work of the Hospice and the people in our community who need us.

Laura joined our Shops team earlier in the year as an Assistant Manager, here's what she has to say about her role >>

"I honestly love being an Assistant Manager at St. John's Hospice Shops. The job is really rewarding, and everyone I work with--both in the shop and across the Hospice team--has been so supportive and easy to talk to. Although I have retail experience, the atmosphere here is completely different. You get more freedom, your ideas matter, and it just feels like a nicer way to work.



The Hospice holds a very special place in my heart and I know I made the right choice in coming to work for the shops. It feels amazing knowing that everything we do in the shop helps raise money for such an important local charity. Being part of something that actually makes a difference is what makes this job so special and makes me really proud."



This is a role where everyday you can use your retail skills, passion for customer service and standards to make a difference to the lives of local people in our care.



Plus we have a generous employment benefits package, including >


27 days annual leave plus usual bank holidays (7 weeks per year) pro rata 8% employer funded pension Continuing professional development Employee Assistance Programme, including cash back on dental, optical & therapy treatments

The Penny Street Pound Shop is open 7 days a week, why not pop down, have a look around and meet our friendly team. We are also proud to have Shops across the Lancaster and Morecambe area, as well as Furniture shops in both Garstang and Kendal, and it is essential you would be able to travel to different locations as and when required to provide support.



Informal enquiries are welcome, please contact Laura Stanbridge on 01524 956550 or email via jobs@sjhospice.org.uk

Interviews will take place w/c 15th December 2025.

This post is subject to an enhanced DBS check. The cost of this check is currently 54.30 and this will be deducted from the successful applicants first salary payment.


Applicants must be physically fit and able to lift, push or pull donated items.

PERSON SPECIFICATION

Location:

Penny Street, Lancaster

Hours:

21 per week

Working pattern:

3 days over a 7 day rota

Role Type:

Permanent

Pay:

13,333.32 per annum

Holiday:

27 days plus usual bank holidays (7 weeks per year)

Pension:

8% employer funded

Closing Date:

Thursday 11th December 2025
We look forward to hearing from you soon.