Job Description

Assistant Store Manager

Divertimenti Limited - London

Divertimenti Limited is an independent, employee-owned company, owned via an Employee Ownership Trust (EOT). We take pride in our strong team culture, shared success, and long-term commitment to our people. From our London shop, we not only serve customers in-store but also run our cookery school and manage our online business and website, making this a varied and engaging place to work for anyone who loves food.

We are now looking for a motivated and hands-on Assistant Manager with a genuine passion for food to support the day-to-day running of the business and help drive performance across our shop, school, and online operations.

Key Responsibilities

Support the General Manager in the daily operations of the business Lead by example on the shop floor, delivering outstanding customer service and sharing food and product knowledge with customers Supervise, motivate, and support team members across retail and school activities Assist with staff training, onboarding, and performance management Maintain high standards of presentation, organisation, and health & safety Support stock control, deliveries, and inventory management Handle customer enquiries and resolve issues professionally Support sales targets, promotions, and wider business objectives Open and close the shop and act as duty manager when required Work collaboratively with teams involved in the cookery school and online business

About You

Previous experience as an Assistant Manager, Supervisor, or similar role (retail or hospitality preferred) A strong interest in food, cooking, or food culture, with enthusiasm for sharing knowledge A confident leader with excellent communication skills Organised, proactive, and comfortable taking responsibility Passionate about customer service and independent retail Able to work in a fast-paced, multi-channel environment Flexible availability, including weekends

What We Offer

A very competitive salary based on experience 35,000-40,000 The opportunity to be part of an employee-owned business, sharing in our success A supportive and inclusive team culture Career development and progression opportunities Staff discounts, bonus and company benefits, Ongoing training and development
Job Types: Full-time, Permanent

Pay: 35,000.00-40,000.00 per year

Benefits:

Company pension Employee discount Store discount
Ability to commute/relocate:

London SW3 2EP: reliably commute or plan to relocate before starting work (required)
Work authorisation:

United Kingdom (required)
Work Location: In person