Job Description

Assistant Manager

We are looking to recruit an Assistant Manager to work four days a week, Tuesday - Friday. This will initially be on a six month contract with subject to a review at three months. There may be an opening for a permanent post after this time depending on the growth of the business and the candidates proven ability. Shifts will generally be 09:30am - 5pm but may include some evenings until 9:30 pm and the occasional weekend, both Saturday and Sunday. You will need to be flexible and accept shifts due to work demands. We are a fun and very busy pottery painting / craft studio. You must be able to work during school holidays. We are inviting applicants aged 20 and over. Proven experience of managing a small team is essential.

Duties include:

Looking after our customers and explaining the process of pottery painting. Providing excellent customer service. Advising on products and projects. Leading workshops and planning new projects/ events. Assisting with taking baby hand /footprints. Ensuring that ordering forms are correct. Administration duties, including answer calls and emails. Managing, leading and supervising staff ensuring that they are following their duties and policies and procedures. Creating content and appearing on our social media pages. You must be confident to lead large group visits, children's parties/adults parties and workshops. Administration duties, keeping inventory updated, ordering stock etc. You must be self-motivated, friendly, very organised, provide excellent customer service and be able to multi-task. An interest in ceramics and crafts is a must. Previous ceramic experience is desirable but not essential - training in glazing and kiln work would be provided to the right person. You must be able to stand for long periods of time, lift boxes and climb stairs.
Please provide a CV and a letter of interest with your CV telling us about yourself and why you would be suitable, to the studio via email or in person if you wish to introduce yourself. We would encourage a letter of interest with your CV telling us about yourself and why you would be suitable. A full is available by email request.

If you have any questions please email or call us during opening hours on 0203 302 6138.

Job Type: Part-time

Pay: From 15.00 per hour

Expected hours: No less than 28 per week

Work Location: In person