Job Description

Job Advert

Assistant Manager - Yeovil

Aston & Fincher have been operating in the hair and beauty industry for over 65 years, through those years we pride ourselves of being the best in the industry and are known for the great care we take with customers and employees alike.

The Position

We are looking for an enthusiastic Assistant Manager to support the Branch Manager in the smooth, efficient, and safe running of the store. The goal is to support the Branch Manager with customer service and any issues or queries customers may have.

What we offer

Competitive salary 29 days holiday per calendar year A contributory company pension scheme after 3 months service Free onsite parking Full induction and comprehensive training Incentive scheme Social events Long service awards Career progression

Key Responsibilities

Staff management & motivation

Set the teams daily tasks and ensure they are completed, e.g. order processing and merchandising Holidays and Attendance Administrate Fringe benefits

Stock

Stock ordering & processing Stock movement - Transfers Damages, returns and credits

Customers

Ensure all customers are registered compliantly Administer retros, contracts and special pricing Debt Management Data Management

Branch administration

Till reconciliation and banking Attendance and holiday forms Ensure procedures are complete and up to date Support the branch manager in ensuring the daily planner is followed through Support the branch manager in preparing and delivering monthly reports

Branch operations

As a key holder you will be required to open and close the store when necessary

Commercial program

Support the Branch Manager in monitoring and delivering branch targets Follow up Branch dashboard insights Manage branch customers record cards and territory booklet

Sales and Marketing program

Support the Branch Manager with product knowledge training and understanding Brief team on promotional activity Keep updated on industry news and developments Ensure the following elements of the commercial program as set out in the commercial bulletin and commercial briefings are executed Email Marketing Social Media posts and tags VAT FREE Events

Telephone program

Manage the weekly call schedule Deliver the telephone push programs Maintain telephone record cards

Personal training and Development

Work alongside and develop team members Engage with the Aston and Fincher training and Development program Engage with the Appraisal program


The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the company and the overall business objectives.

Requirements

Self-motivated and target driven

Positive, professional and friendly outlook Able to lead and manage a team Personally organised, good time management and comfortable with delegation. Able to manage in a fast paced, multi-tasking environment Able to deal with change effectively and professionally

Working Hours and Job Location

The working hours for this role are 36.75 hours a week.


Monday to Thursday 8.15am - 5.00pm and Friday 8.15am-1.00pm


Aston & Fincher Ltd is based in 10B Bartec 4, Lynx West Trading Estate, Yeovil, Somerset, BA20 2SU

How to apply

So, if you are ready to join the industry leaders and think you have what it takes and want to know more about this rewarding role, please send in your CV and apply today.