The post holder will contribute to the provision of healthcare by providing a comprehensive and confidential support secretarial service to the Department and may be expected to work on other hospital sites to ensure appropriate service cover at all times; this may include cross site working/cross cover with other departments within the Service Group. Possess excellent communication skills to be able to communicate with patients, colleagues and other departments, using patience, empathy and tact.
Following appropriate systems, procedures, policies and processes, ensuring efficient and accurate typing skills are performed and
that timely communication is carried out to allow the patients to experience a smooth journey at all times.
Ensure their workload is managed within the Department in an efficient manner, following Departmental, Health Board policies
and procedures at all times.
Plan and organise straightforward, sometimes ongoing tasks, process all incoming mail and deal with any matters as delegated.
Carry out routine filing, ensuring that the patients' notes are up to date and any correspondence and tests results are filed on a daily basis.
Retrieve, receive and return case notes and organise meetings as required and ensure relevant papers and information prior to
meetings is circulated in a timely manner, to attend meetings and take minutes as required.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
You will be able to find a full and Person Specification attached within the supporting documents or please click "Apply Now" to view in Trac.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
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