Job Description

258047BR

Finance Assistant - Collections

====================================


Nottingham Support Office
Permanent
Full-time

Finance Assistant - Collections

Permanent

Vyoma Gandhi - vyoma.gandhi@boots.com

About the role

This is an exciting opportunity to join our finance Order to Cash (OTC) team as a Collections Specialist. You will support the finance team in managing outstanding accounts receivable and ensuring collection of payments. You will deal with clients, maintaining accurate records, and working closely with internal teams to resolve payment issue. You will be confident, assertive, and proactive who is able to chase payments firmly but always professionally.

Key responsibilities

Working in Enterprise Finance Services (EFS) who sit within the wider finance team and will be reporting into the Finance Manager.

Key responsibilities of the role:

Monitor customer accounts to identify overdue balances and initiate collection activities Contact clients via phone, email, or letter to follow up on outstanding invoices Maintain accurate records of all collection activities and client communications Investigate and resolve payment discrepancies or disputes in a timely manner Collaborate with the billing team to ensure accurate invoicing and account reconciliation Prepare regular reports on collection status and aged debt Escalate problematic accounts to the Finance Manager or legal team when necessary Support month-end closing activities related to accounts receivable Ensure compliance with internal policies and financial regulations

What you'll need to have

You will need the following:

Work to deadlines Strong Team morale Previous experience in credit control, collections or accounts receivable Proficiency in Microsoft Excel and financial software (e.g., SAP, SAGE). Strong communication and interpersonal skills Handle difficult conversations professionally and diplomatically High level of accuracy and attention to detail

It would be great if you also have

These are desirable experience and are not essential, so we would welcome applications from candidates that don't match this additional criteria.

Experience working in a high volume collections environment A minimum of a foundation level qualification in finance Familiarity with industry-specific billing and collections practices Knowledge of VAT, tax regulations, and financial compliance standards.

Our benefits

Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more. Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide

reasonable adjustments

to help you to be at your best.



Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.



#LI-Onsite

Business Area

Support Office

Function

Finance

Keywords

Collections, Finance, EFS

Hours per week

37.5

Latitude,longitude 1

52.927182,-1.183948

Is this a Global Brands req?

No

Airport

No

Company

Non Stores

Division

Non Stores

Should this vacancy be excluded from being posted onto the Boots.jobs career site?

No

Region

East Midlands

Area

East Midlands (non stores)

Store

Nottingham Support Office

Req Posted Date

31-Jul-2025

County

Nottinghamshire

Country

UK

Address 1

Recruitment Service Centre (D94)

Address 2

Thane Road

Address 3

Nottingham