Job Description

Assistant Operations Manager

Clarke Transport a 90 year old family ran private business - one of the leading privately owned multi-service transport organisations in the UK are looking for a

Assistant Operations Manager

to work out of our depot in

Wishaw.

Are you Interested in a transport role within one of the nation's leading, pioneering distribution organisations? Would work with an organisation that invests in its people, career development and ongoing personal development? Would work in a fast-paced, progressive environment interest you?

Job Role & Purpose

You will provide effective assistant management of the Company's transport and operational functions and support the Operations Manager to plan and co-ordinate all transport operations within budget, continuously improving the operation for increased efficiency and customer satisfaction, whilst maintaining high standards of service within the operation.

Key Duties & Responsibilities:

Assist to plan, organise, monitor, and control operations across the Depot including efficient management of vehicles and drivers, always ensuring budgetary control, whilst maintaining service levels. Assist in the management of the traffic desk and effectively resolve escalated driver or transport issues. Efficiently assist in managing resources and control costs, identifying and removing waste and error to increase operational efficiency. Provide various reports/spreadsheets as required for internal departments and customers in a timely manner. Promote and maintain high standards within the business at all times when dealing with staff, customers and prospective clients. Promote constant motivation within the team to achieve an efficient and effective environment for all. Assist in allocating and managing staff resource in line with operational needs, consistent with volume trends and identify and fulfil training needs for your area of the business. Ensure full compliance with FORS, HSE and other relevant legislation. Assist with ensuring the fleet is maintained and compliant in line with relevant Transport Legislation, through monitoring, auditing and liaising within the Department's management team. Ensure all Drivers and Deckworkers always maintain a high level of professionalism. Assist with efficient and effective communication and handover to the night team. Cover for the Operations Manager in their absence. To complete any other reasonable duties as instructed by the management team.

Supervisory Responsibilities:

Assist with coaching, mentoring and developing staff including overseeing new starters. Provide oversight and direction to your team. Help to lead staff using a performance management and development process including objective setting, feedback and identifying training & development needs. Receive complaints and resolve problems. Contribute to decisions on reward and promotion, ensuring these are based on performance measurement. Aid with the responsibility for managing and recording attendance including timekeeping, sickness absence and annual leave. Ensure security of all personal or sensitive company data at all times.
If you are a

Assistant Operations Manager

, that genuinely has a desire to forge a career in a fast-paced environment with the ability to drive improvement, this is the career move for you.

42,434 Per Annum 20 Days plus 8 statutory holidays (28 days in total) Additional Holiday after 4 years' service - Extra Day for every additional year's service up to a maximum of 5 extra days. Full uniform and PPE provided. Auto Enrolment Pension Scheme
Job Type: Full-time

Pay: 42,434.00 per year

Benefits:

Additional leave Company pension Employee discount On-site parking Store discount
Experience:

Operations management: 2 years (preferred) Transport & Logistics: 2 years (preferred) Logistics Planning: 2 years (preferred)
Work Location: In person