Job Description

Join a purpose-driven mutual where your product management skills will directly impact millions of members' financial wellbeing.

This role is a fantastic opportunity for someone who wants to build a career in Product Management, at the heart of the Retail Savings team.


As an Assistant Product Manager on the Savings Delivery team, you'll be supporting Product Managers with the day-to-day running of our Savings products, working on key deliveries such as pricing changes, as well as proactively identifying ways to help improve our systems and processes, to set us up for success in the future.


At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.


For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.


If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.

What you'll be doing:

Working with Product Managers on key Savings initiatives; developing and implementing delivery plans for activities that help improve member outcomes, support trading objectives and simplify our processes. Collaborating with people across the Society to execute our strategy, supporting key projects and providing product expertise. Working with the team to build a detailed knowledge of our policies, processes and systems, ensuring that robust controls are in place to protect members and the Society. Helping maintain our Savings product book through supporting the coordination and delivery of Run The Business activities. Working closely with colleagues across the Society for example, Communications, Digital, Retail and Risk teams to get the support we need to put things right, when they do sometimes go wrong, and support the identification and delivery of the necessary controls to stop it from happening again.

About you:

As a minimum, we are looking for someone with the following skills:


A detailed knowledge and experience of how savings products are set up technically, their terms & conditions and recent experience operating origination systems. Recent experience in leading or supporting projects or small change, including readiness plans, testing, stakeholder management and reporting. Have a numerical and analytical mindset with an aptitude for problem solving. Have strong Excel skills and good knowledge of PowerPoint & Word. Have a proven ability to work to a high standard whilst handling time pressures. Have experience of building relationships and communicating with confidence. Be able to work well on your own initiative whilst balancing multiple priorities.
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:

Feel what customers feel

- We step into our customers' shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind

Say it straight

- We are brave in speaking out and saying what we think - we're honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand

Push for better

- We don't settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development

Get it done

- We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.

Benefits:

There are all sorts of employee benefits available at Nationwide, including:


A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata

About Nationwide:

We forge our own path at Nationwide.


As a mutual, we're owned by our members - those customers who bank, save or have a mortgage with us. We challenge the financial sector status quo. We don't see customers as the engine of our own profit. We share our profits with them and put their needs first. Always there when they need us. Supporting them and their lives.


If you're inspired by fairer finances, passionate about making a meaningful impact, and truly care about our customers, you're one of us.


At Nationwide, you are challenged to grow and rewarded for doing so. Valued. Recognised. Inspired to be your best. As a community we want our working lives to count. As a team, we celebrate what we achieve. As a standard-setter, we work for the good of customers, communities, and broader society.


We are Purpose-driven. Uncompromisingly Customer. Unstoppably Nationwide.

What to do next:

If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us.


We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application.


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