Job Description

We're looking for an

Assistant Property Manager

to join our growing team in Lancaster. This is a varied role supporting both our

student accommodation portfolio

(HMOs and PBSA) and our

hospitality business

, working closely with our experienced management team.

Our mission is to deliver

world-class service

and

outstanding, design-led properties

, and you'll play a key role in helping us do this.

This is a great opportunity to join a

dynamic, fast-moving team

managing a diverse and expanding portfolio of developments. You'll be involved in day-to-day management, problem-solving, and delivering excellent service for both student tenants and short-stay guests.

Responsibilities:

Assist in the day-to-day management of the property portfolio spanning

hospitality (hotels, serviced apartments)

and

student accommodation (HMOs and PBSA)

, ensuring high standards of service and maintenance. Handle customer enquiries and concerns promptly and professionally, demonstrating excellent phone and email etiquette. Perform data entry tasks accurately, maintaining up-to-date records, information and property details. Support the letting process by conducting property viewings Organise and coordinate maintenance and cleaning staff and contractors Help prepare reports on occupancy, rental income, rates, customer satisfaction and other relevant metrics as required. Assist in marketing efforts across various channels, including online listings and social media. Conduct regular property inspections to ensure standards are maintained. Support check-in/check-out processes for both student tenants and hospitality guests. Contribute to initiatives that enhance the student and guest experience, including community-building activities, events and well-being support.
What we're looking for:

Experience in

student property management

orthe

hospitality sector

(essential). A proactive, organised approach with great communication skills. Flexibility and willingness to take on a wide range of responsibilities. Ability to drive with access to your own car (essential). Good presentation and writing skills. Comfort using a range of apps/software packages and an eagerness to learn. Experience with financial reporting (a plus). Property management qualifications (desirable but not essential).
What we offer:

Salary in line with experience. Real scope for

advancement and career growth

as our portfolio continues to expand. A supportive environment within a

hands-on, ambitious team

. The chance to work across both the student and hospitality sectors, gaining wide-ranging experience.
If you're ambitious, adaptable, and ready to be part of an exciting growth story, we'd love to hear from you.

Job Type: Full-time

Pay: 25,000.00-29,000.00 per year

Benefits:

Flexitime Work from home
Experience:

student property management: 3 years (preferred) hospitality / hotel assistant management : 3 years (preferred)
Location:

Lancaster LA1 (preferred)
Work Location: In person