Job Description

We are not just hiring - we are looking for personalities that light up a room!

Are you passionate about Creating Magical Memories?

Can you be a part of delivering the Best Day Ever for our guests?

Do you thrive on multitasking and no day being the same!

We believe that the best part of our team is the energy, positivity, and genuine smiles we share with every guest and team members.

If you've got any of the above, we want to hear from you.

We are on the hunt for enthusiastic, positive, and energetic people who thrive on creating moments that guests will remember long after they leave.

Our Assistant Restaurant Manager will collaborate closely with the Deputy and Restaurant Manager to oversee daily operations, ensuring every guest enjoys a warm, seamless, and memorable dining experience. You will lead and inspire the front-of-house team, uphold exceptional service standards, and contribute to the achievement of business objectives.

What we are looking for?

Passion for guest service Clear and professional communiation Quick thinker and stays calm under pressure Enthusiasm

Key Responsibilities

Assist the Restaurant Manager in the daily running of the restaurant, ensuring seamless operations. Lead, motivate, and support the front-of-house team to deliver excellent guest service. Ensure all guests receive a warm welcome, attentive service, and a memorable dining experience. Handle guest enquiries and resolve any concerns promptly and professionally. Monitor and maintain service standards, cleanliness, and presentation throughout the restaurant. Assist with staff training, scheduling, and performance management. Support stock management, including ordering, rotation, and minimising wastage. Help implement and maintain health and safety, hygiene, and licensing regulations. Contribute to achieving financial targets by assisting with revenue control, cost management, and upselling opportunities.

Standards

To provide the highest level of service to all guests of Rudding Park. To ensure that all staff under your jurisdiction are fully trained and that training plans and records are kept for each individual staff member To carry out

training

as necessary to ensure that the policies and procedures laid down are followed by all staff under your jurisdiction. Be responsible for Health and Safety as an individual and also to work colleagues, guests and the business, reporting concerns through the Health and Safety processes and procedures. Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business Promote continuous improvement in the level of quality and guest care provided by the business and make proposals/suggestions where applicable Respect colleagues and the working environment at all times. Ensure high standard of dress and self-presentation within the working environment Undertake any other duties commensurate within the position for which you are qualified.

In return for your hard work and commitment we offer:

Enhanced pay - 50p per hour for evening work after 7pm (Sunday - Thursday), 1 per hour for weekend day work until 7pm (Saturdays and Sundays), 1.50 per hour for evenings from 7pm (Friday and Saturdays) Service Charge (Tronc) earn up to an additional 5,000 per year Company sick pay for up to 4 weeks A range of discounts including 50% off spa days and dining, not to mention preferential room rates for employees and family (subject to availability of course) Annual party, family fun days, and award dinners - we love to celebrate! Up to 30 days annual leave, increasing with length of service Complimentary overnight stay for you and a guest (including dinner, bed and breakfast with spa) when you complete a three month probation FREE food and drink; The Green Room is our team's dedicated space to chill out, when not 'on stage' looking after our guests. You'll find a range of hot and cold food options with different areas to relax, catch up with your 'co-stars' or watch TV. Investment in personal growth through Apprenticeship, Training Courses and Development Programmes, dedicated Learning and Development Manager. Can't wait until pay day? Wage Stream allows you to pay yourself when you need it! Hospitality Rewards include FREE Employee Assistance Programme from Day 1 Local discounts on gym memberships Complimentary counselling sessions to support mental health Wellbeing App with a range of support such as podcasts, fitness videos, recipes

AND MUCH MORE...........

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.



Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.