Job Description

At

Bookends

, we offer more than just retail. Our store is a vibrant mix of beautiful gifts, unique cards, inspiring books, artwork, and more. Loved by locals and tourists alike, we're known for our welcoming atmosphere and high standards of service.

In addition to our physical store, Bookends (Christchurch) Ltd is also one of the UK's top-performing Amazon sellers, with a fast-growing e-commerce division.

As

Assistant Manager

, you'll work closely with the Store Manager and play a key role in running day-to-day operations on the shop floor. You'll support a team of 4-6 Customer Assistants daily, ensuring the store looks fantastic, the team is engaged, and our customers receive a consistently excellent experience.

Key Responsibilities

Support and lead the shop floor team each day Maintain exceptional standards of customer service Assist with visual merchandising and in-store displays Oversee operational and administrative tasks as needed Foster a positive and collaborative team culture Step up in the Store Manager's absence

Who We're Looking For

Previous retail or team leadership experience, although we are willing to train the right candidate Friendly, approachable, and confident with customers and staff alike Organised and efficient with a proactive attitude Creative and passionate about products and presentation A genuine love for retail and great service

Why Join Us?

Be part of a store that's truly loved by its community Work with beautiful, handpicked products you can take pride in Enjoy a warm, kind, and supportive working environment Be trusted with real responsibility and opportunities for growth Receive excellent staff discounts and workplace perks Experience something different every day - no two days are the same
Job Type: Full-time

Benefits:

Employee discount
Work Location: In person