Job Description

An exciting opportunity has arisen to join our Health, Safety and Security Team as a Security / Violence and Aggression Officer.
This vacancy is based in Prince Philip Hospital, Llanelli.
Main duties of the job
The main duties of this role are:

• Support the operational management arrangements at the Health Board's General Hospital sites and associated sites, including day to day management of access control, CCTV and Staff ID badge systems;
• Assist the Health Board Security Adviser and Violence and Aggression Case Manager in their duties;
• Provide advice and training to staff in personal safety and provide support to staff affected by violence and aggression.

Level 3 Diploma in Security Management or equivalent experience and knowledge along with Security Service experience in healthcare (or security related service) are essential. Experience of the criminal justice process with enforcement agencies including victim/witness support and thorough knowledge of security related standards and procedures are desirable.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Details
Date posted
19 December 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
27,898 to 30,615 a year per annum (pro rata if part time)
Contract
Permanent
Working pattern
Full-time, Job share
Reference number
100-AC324-1125-A
Job locations
Prince Philip Hospital
Bryngwyn Mawr
Llanelli
SA14 8QF
Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/01/2026 Job description
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 26/01/2026
Person Specification
Qualifications & Knowledge
Essential

• Level 3 Diploma in Security Management or equivalent experience and knowledge
• Security management or equivalent experience
• Knowledge of Risk Management techniques and processes.
• Knowledge of CCTV and practical application of the law
• Knowledge of criminal justice process

Desirable

• SIA registration
• Health and Safety Qualification
• Understanding of secure by design and crime prevention
• Understanding of the Protection of Premises Act 2025
• Thorough knowledge of security related standards and procedures

Experience
Essential

• Security Service experience in healthcare (or security related service)
• Security Management experience in healthcare (or security related service)
• Experience in training delivery
• Experience of audits and inspections

Desirable

• Experience of the criminal justice process with enforcement agencies including victim/witness support

Other
Desirable

• Welsh Speaker (Level 1)

Person Specification
Qualifications & Knowledge
Essential

• Level 3 Diploma in Security Management or equivalent experience and knowledge
• Security management or equivalent experience
• Knowledge of Risk Management techniques and processes.
• Knowledge of CCTV and practical application of the law
• Knowledge of criminal justice process

Desirable

• SIA registration
• Health and Safety Qualification
• Understanding of secure by design and crime prevention
• Understanding of the Protection of Premises Act 2025
• Thorough knowledge of security related standards and procedures

Experience
Essential

• Security Service experience in healthcare (or security related service)
• Security Management experience in healthcare (or security related service)
• Experience in training delivery
• Experience of audits and inspections

Desirable

• Experience of the criminal justice process with enforcement agencies including victim/witness support

Other
Desirable

• Welsh Speaker (Level 1)

Skills Required