Job Description

An exciting secondment opportunity has arisen within the Private Care Service Development Team. With responsibility for developing relationships with consultants, driving service developments and leading on our links with PAs across the trust, you will be an experienced and enthusiastic leader. The role will involve liaising closely with both administrative and clinical teams to ensure the smooth running of relevant Private Care services, including carrying out incident investigations and formal complaint responses.



The post holder will provide timely, efficient and effective strategic and operational management support to the Service Development portfolio, ensuring that their allocated tumour group pathways are responsive, innovative and provided to the highest possible standard.

The tumour groups within the scope of this role are:

Haemato-oncology Head and Neck Neuro-oncology Sarcoma Skin Thyroid Consultant Liaison

Support across other tumour groups and modalities may also be required depending on the needs of the service.



They will support the Associate Director of Operations - Service Development as required to ensure all operational, performance and financial targets are met and support their services in moving forward agreed projects or developments to improve service delivery. The postholder will problem solve as appropriate and develop and implement lasting solutions in conjunction with colleagues.



The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals - one in Chelsea, London, and one in Sutton, Surrey - as well as a Medical Daycare Unit in Kingston Hospital.



At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.



At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.



For further information on this role, please see the attached detailed and Person Specification.



2.1. To support the development of, and promote, the Trust's mission, values aims and objectives.

2.2. In conjunction with the Associate Director of Operations - Service Development, produce accurate, high quality business cases for service developments, utilising activity and income projections.

2.3. To ensure the establishment and maintenance of good relationships and communication throughout the Division, with the wider Trust, and externally with Patients, Insurers & Embassies, promoting a culture where staff are actively involved in decisions on how services are provided and targets delivered.

2.4. In line with the Trust & divisional strategy, to develop allocated tumour group services alongside NHS CBU management teams and Consultants to ensure they are responsive, innovative and provided to the highest possible standard.