Job Description

We're expanding our charity retail network, and there's never been a better time to join us. As we open two brand-new shops in Camden and Kentish Town , alongside the continued success of our already established stores, we're looking for passionate and motivated, Full time and Part time Assistant Shop Managers to play a key role in the smooth running and success of our shops.



We're looking for individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in vibrant local communities.



We are seeking individuals with proven charity retail experience, excellent customer service skills, and the ability to work proactively as part of a team. This is your chance to be part of an exciting new chapter, supporting our mission while helping our shops flourish in our vibrant local communities.



You'll play a key part in shaping the shop's success, from merchandising and smart pricing to promoting Gift Aid and connecting with the local community.



Working closely with and sometimes deputising for the Shop Manager, your role will be essential in the smooth day-to-day running of our shop. You'll be an excellent communicator, driving donations and sales, training and supporting a dedicated volunteer team.



In return you'll be rewarded by working in a retail role with purpose as our hospice, and the care we give our patients, could not exist without the support of our shops. If you're ready to bring your retail experience-- and be part of something genuinely meaningful -- we'd love to hear from you.



Support Shop Operations



Volunteer Recruitment, Training & Management



Donations & Gift Aid Promotion



Merchandising & Pricing



Customer Service & Community Engagement



Health & Safety Compliance



Teamwork & Communication



Financial Accountability



As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:



Competitive rates of pay Generous annual leave Transfer of NHS pension scheme Pension - Employer contribution pension scheme Access to clinical supervision Fully funded Health Cash Plan Life Assurance cover Flexible/Hybrid Working A range of opportunities for professional learning and development Access to our 24/7 confidential Employee Assistance Programme (EAP) Travel incentives Family friendly and special leave A supportive and collaborative work environment Blue Light Scheme membership and carers' discounts Social events throughout the year and much more...

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.



Please note that this position is not assigned to one specific location. The successful candidate will be expected to work across multiple shop locations as required.



We reserve the right to interview candidates who are most suited to this post before the closing date.



North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.