Job Description

DE NADAS, London's first 'empanaderia' specialising in Argentinian hand-shaped empanadas, is hiring an Assistant Shop Manager to help run its new shop in Kew Gardens.

Well located right next to Kew Gardens Underground and Overground Station, this is a great opportunity to join a vibrant, growing business and be rewarded with monthly bonuses.

With further expansion plans, there is also future opportunities for career growth and promotion.

Reporting into the Operations Manager, this is a full-time role across five days a week (to include weekends) & paid breaks.

Salary & Benefits

Salary 32k p/a (for 45 hours per week) Includes 30 minute paid breaks (for shifts of 6 hours+) Free food when working 28 days holidays (including public holidays) 25% friends and family shop discount (on empanadas and wine) Monthly bonus scheme hitting targets (paid quarterly) WSET Level 1 and 2 training in wine Pension scheme No late night shifts Social events

Roles & Responsibilities

Managing part-time staff and organising the staff rota Serving customers (including operating the till, making coffee and heating empanadas) Ensuring the Shoreditch shop is fully stocked with empanadas, ie. arranging deliveries ahead of time from the central kitchen Overseeing catering orders & digital sales platforms (ie Deliveroo) - pre planning stock and ensuring they ready for collection, organising delivery when needed Ensuring the Kew Gardens shop has all packaging it needs, as well as other products like coffee beans Ensuring all machinery is in good working order, alerting the Operations Manager for any faults/ arranging for repairs where required, as well as managing decor requirements (ie repainting, marketing posters) Helping to forecast monthly sales, manage the staff rota and staff time off (i.e holidays and medical) Set up and cleaning of the preparation, serving and customer areas

Required Skills & Experience

Minimum two-years experience working in hospitality; ideally in a 'grab & go' environment Experience of managing a small team Punctual, organised and friendly demeanour Good level of English (spoken) Ability to use Word, Excel for stock taking
Job Type: Full-time

Pay: 32,000.00-32,001.00 per year

Benefits:

Casual dress Company pension Discounted or free food Profit sharing Store discount
Ability to commute/relocate:

Richmond TW9 3PZ: reliably commute or plan to relocate before starting work (required)
Experience:

Restaurant management: 2 years (preferred) Customer service: 2 years (preferred) Supervising : 2 years (preferred) Hospitality: 2 years (required)
Work Location: In person