Job Description

Our charity shops provide a great source of income to enable us to provide care for local children and their families.




We are looking for an

Assistant Shop Manager

to help run our shop and raise our profile in the area.

Doing all you can to increase income to support the work of the Trust, your responsibilities will include meeting and greeting customers, merchandising, pricing, stock sorting and rotation, banking and staff planning. All our shops aim to offer a pleasant customer experience with a good old-fashioned bargain to boot and we expect our Assistant Shop Managers to reflect this in their approach to work.



Working with your Shop Manager and alongside volunteers, it is essential that you have strong interpersonal skills and a compassionate nature.
Key Responsibilities:


Under the guidance and direction of and working with the Shop Manager:To provide day-to-day supervision and training of the volunteers, ensuring that tasks are properly delegated in accordance with their experience and abilities To produce a weekly work rota ensuring that the shop is fully manned during opening hours, arranging cover for holidays and sickness To ensure that adequate donated stock, appropriate to the business, is sourced and priced accordingly. To ensure financial controls are adhered to including the till reconciliation, daily banking of takings and weekly reporting of sales to the Finance Manager at Naomi House & Jacksplace. To ensure that the shop premises comply with Health & Safety legislation for staff and customers The management of daily fire risk responsibilities, including means of escape, fire evacuation plan, completion of the fire safety log book, fire protection (alarms and doors), fire equipment, housekeeping and relevant fire safety training. Benefits:


Working 2 days a week (14 hours) and includes some weekend working. You will also cover for the Shop Manager's absence (holidays, regular day off, sickness absence) so flexibility over working days will be required.



Benefits include a competitive salary, 24 days holiday (pro rata), group pension scheme, life assurance, HSF Health cash plan, blue light discount and the opportunity to work in an organisation where every job matters!



You will need to be eligible to work in the UK to be considered for this role. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.




Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years.




The Trust is dedicated to fostering a diverse and inclusive workplace. We actively support and encourage applications from individuals of all backgrounds and cultures.



Should you require any adjustments at either application or interview stage, or if you would like to speak to someone before applying, then please contact Debbi Cook, People Advisor on 01962 763707.



We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received.



Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
About Naomi House & Jacksplace

Naomi House & Jacksplace are hospices supporting life-limited and life-threatened children, young adults and their families from across the central South of England.

Naomi House nursing and medical staff provide individualised care that helps to enhance short lives and supports families to make the most of their precious time with their children.
Jacksplace is the only hospice for young adults in the South of England. The medical and care teams offer specialist care, often over many years, and uphold the dignity and independence of young adults accessing the service.

Naomi House & Jacksplace will be there on good days, difficult days and last days.