Job Description

Assistant Shop Manager

Hours:

Two part-time roles available, with some weekend working on a rota basis: + One 15 hours per week (2 days)
+ One 22.5 hours per week (3 days)

Location:

Windsor

Salary:

25,087 - 25,758 per annum (pro rata)

Closing date:

21st October 2025 at 12 noon

Join us as an Assistant Shop Manager in our Windsor shop and become an ambassador for our charity. We have two permanent part time positions available working 15 hours per week (2 days) and 22.5 hours per week (3 days).


Although we are unable to provide company parking we will reimburse travel costs for up to 20 per working day.


You will join a busy shop where manual handling of donations & stock is a core component of the role. You will assist to merchandise the shop on a regular basis and work alongside a team of paid staff and volunteers helping to maximise the shops sales profits.


Great customer service is crucial to what we do so previous experience in hospitality, High Street Retail or ideally Charity Retail would help you hit the ground running.


Full training is provided. We are keen to work with people who have the right attitude, so willingness to learn specific skills is equally as important as past experience.


To thrive in this role you will need a good eye for detail, strong organisational skills and capability to manage volunteer teams in a variety of situations. You will be supported by the Shop Manager and Area Manager to achieve your objectives in these areas.


The Windsor shop opens 7 days a week and the role will require some weekends on a rota basis. Flexibility is required as working patterns will change regularly due to the needs of the business and levels of volunteers available to work.


We are committed to getting the best out of our applicants and empower them, we have therefore made the commitment to sharing the questions prior to interviews, which will be conducted virtually via Microsoft Teams.


Please note that everyone working for Helen and Douglas House are required to undertake a Disclosure and Barring Service check. Helen and Douglas is committed to safeguarding and promoting welfare of children and young people and expects all staff and volunteers to share this commitment. We are a equal opportunity employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

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Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.


Helen & Douglas House is a registered hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.


We foster a climate where team members feel able to openly question, debate and appropriately challenge their own and the practice of others; as such, we welcome new ideas and strive to constantly improve our delivery of care to our patients.

Helen & Douglas House

14A Magdalen Road

Oxford

OX4 1RW



Telephone:

01865 794749

Email:

recruitment@helenanddouglas.org.uk