Job Description

Job Ref:

THW8842

Branch:

Solent Hotel Spa

Location:

Solent Hotel Spa, Fareham

Salary/Benefits:

Competitive Salary with an excellent benefits package and monthly gratuities

Contract type:

Permanent

Hours:

Full Time

Shift pattern:

Some Lates and weekend shifts required

Hours per week:

45

Posted date:

15/09/2025

Closing date:

29/10/2025

We are looking for an experienced Assistant Spa and Treatment Manager who is passionate about the spa and beauty industry and committed to delivering the highest standard of customer care.

Your day to day;

Assist with the management and development of the spa and treatments team Assist the Spa and Treatment Manager in ensuring that finance and control procedures are followed Support with the internal sales and marketing activities of Spa and Treatments and for maximising external marketing opportunities Maintaining operational procedures within the Spa and Spa Treatments Area to ensure effective day-to-day management Ensuring highest possible standard of hospitality and customer care is achieved by all Spa and Treatments team members to all guests and spa members To ensure all enquiries/complaints are dealt with in a prompt and professional manner To maximise sales of the Spa and Treatments area by continually looking for ways of increasing sales Support with the ongoing maintenance of the Spa and Treatments area

Who are we looking for?

You will have proven experience in an assistant spa management role of a similar size spa for a minimum of 1 years. An understanding of health and safety regulations is essential, with pool plant qualifications advantageous. We are looking for someone who will support with leading and motivating the team and you will have proven experience in this area. An understanding of budgeting and sales forecasting would be advantageous. A qualification in a level 3 spa therapy would be advantageous. A genuine passion for the spa industry is essential.



Being able to multi-task is a must, you will need to offer warm hospitality to our spa members and hotel guests whilst delivering the highest standard of hospitality



Our spa is open 7 days a week so working most weekends will be required.

In return, we are offering a rewarding role with scope for career progression along with;

Gratuities paid monthly Wagestream - the ability to withdraw up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Complimentary use of the hotel Gym Spa with discounted Spa treatments Generous employee discounts on Food, Beverage Accommodation across our beautiful Hotels and Inns across the country Pension Life assurance Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Bespoke training programmes accessible to all An engaging supportive work environment

A four star hotel featuring an award winning spa, rosette restaurant, business facilities and comfy bedrooms, Solent Hotel Spa is perfectly located between Portsmouth and Southampton. With so much to offer to guests no two days are the same, whether hosting weddings, wine tastings or simply weekends away, a dedicated team are on hand to make sure everyone that visits the Solent wants to return. Owned by Daniel Thwaites, Solent Hotel Spa is perfect for someone looking for a supportive work environment in a busy hospitality venue, on the edge of the Solent.